Trust Evaluation Agent errors

Hi,

My launchd.log almost entirely consists of a constant and unending stream of these errors. What are they and why are they happening? Late 2015 iMac running Indigo 2021.2 on Monterey 12.0.1.

Thanks,
Mike

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2022-02-07 11:45:37.484513 (user/501/com.apple.TrustEvaluationAgent [32236]) <Notice>: service exited: dirty = 0, supported pressured-exit = 0
2022-02-07 11:45:37.484523 (user/501/com.apple.TrustEvaluationAgent [32236]) <Notice>: exited due to exit(0)
2022-02-07 11:45:37.484525 (user/501/com.apple.TrustEvaluationAgent [32236]) <Notice>: service state: exited
2022-02-07 11:45:37.484528 (user/501/com.apple.TrustEvaluationAgent [32236]) <Notice>: internal event: EXITED, code = 0
2022-02-07 11:45:37.484530 (user/501) <Notice>: service inactive: com.apple.TrustEvaluationAgent
2022-02-07 11:45:37.484539 (user/501/com.apple.TrustEvaluationAgent [32236]) <Notice>: service state: not running
2022-02-07 11:45:47.106773 (user/501) <Warning>: failed lookup: name = com.apple.TrustEvaluationAgent, flags = 0x9, requestor = IndigoPluginHos[31116], error = 1: Operation not permitted
2022-02-07 11:45:47.106802 (gui/501 [100006]) <Warning>: failed lookup: name = com.apple.TrustEvaluationAgent, flags = 0x9, requestor = IndigoPluginHos[31116], error = 1: Operation not permitted
2022-02-07 11:45:47.106970 (user/501/com.apple.TrustEvaluationAgent) <Notice>: internal event: WILL_SPAWN, code = 0
2022-02-07 11:45:47.106978 (user/501/com.apple.TrustEvaluationAgent) <Notice>: service state: spawn scheduled
2022-02-07 11:45:47.106980 (user/501/com.apple.TrustEvaluationAgent) <Notice>: service state: spawning
2022-02-07 11:45:47.106991 (user/501/com.apple.TrustEvaluationAgent) <Notice>: launching: ipc (mach)
2022-02-07 11:45:47.107866 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: xpcproxy spawned with pid 32241
2022-02-07 11:45:47.107879 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: internal event: SPAWNED, code = 0
2022-02-07 11:45:47.107882 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: service state: xpcproxy
2022-02-07 11:45:47.107907 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: internal event: SOURCE_ATTACH, code = 0
2022-02-07 11:45:47.113912 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: service state: running
2022-02-07 11:45:47.113923 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: internal event: INIT, code = 0
2022-02-07 11:45:47.113928 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: Successfully spawned trustevaluationagent[32241] because ipc (mach)
2022-02-07 11:45:47.165083 (user/501) <Warning>: failed lookup: name = com.apple.TrustEvaluationAgent, flags = 0x9, requestor = IndigoPluginHos[31116], error = 1: Operation not permitted
2022-02-07 11:45:47.165097 (gui/501 [100006]) <Warning>: failed lookup: name = com.apple.TrustEvaluationAgent, flags = 0x9, requestor = IndigoPluginHos[31116], error = 1: Operation not permitted
2022-02-07 11:46:07.171555 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: service exited: dirty = 0, supported pressured-exit = 0
2022-02-07 11:46:07.171566 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: exited due to exit(0)
2022-02-07 11:46:07.171569 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: service state: exited
2022-02-07 11:46:07.171571 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: internal event: EXITED, code = 0
2022-02-07 11:46:07.171573 (user/501) <Notice>: service inactive: com.apple.TrustEvaluationAgent
2022-02-07 11:46:07.171583 (user/501/com.apple.TrustEvaluationAgent [32241]) <Notice>: service state: not running


don't know if it might help: the utilities plugin has a function (setup in config) that tracks cpu usage of all plugins and indigo processes in section "Enable CPU tracking ..."
Then you will get list of variables that are updated once a minute

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or use the action "print plugin names .. at the bottom to produce:

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   utilities                       starting print plugin names, id, mem cpu  daughter processes . . . takes a little time,  using lsof, ps -ef, ps aux
   utilities                       
    PID    CPU-total  Mem-% -Virt -Real  version       pluginName ------------------------  .. + sub processes and non std open files
    616     11:07.26    0.4400219    63  2021.2.0     .Web Server
                                                       openFile:   /Library/Preferences/Logging/.plist-cache.nJ0JbW0E
                                                       openFile:   *:8176 (LISTEN)
    622      5:50.69    0.2400075    32  2021.1.0     iTunes
                                                       openFile:   /Library/Preferences/Logging/.plist-cache.nJ0JbW0E
  70649     40:03.77    0.5400150    75  7.39.371     uniFiAP
  70994      0:01.61    0.5400150    75                SubProcess: /usr/bin/expect  ... 2021.2/Plugins/uniFiAP.indigoPlugin/Contents/Server Plugin/execLog.exp xxx xxx 192.168.1.5 3\# /usr/bin/tail -F /var/log/messages
  71055      0:04.24    0.5400150    75                SubProcess: /usr/bin/expect  ... 2021.2/Plugins/uniFiAP.indigoPlugin/Contents/Server Plugin/dictLoop.exp xxx xxx 192.168.1.11 ....
    687    225:55.03    0.3400276    48  7.16.43      shellyDirect
                                                       openFile:   /Library/Preferences/Logging/.plist-cache.nJ0JbW0E
                                                       openFile:   *:quest-vista (LISTEN)


but likely this is some conflict between processes that wait for each other, and that does not create a lot of CPU, but you never know.

Karl

Hi,

My launchd.log almost entirely consists of a constant and unending stream of these errors. What are they and why are they happening? Late 2015 iMac running Indigo 2021.2 on Monterey 12.0.1.

You do realize that 12.2 is the current release?

Yes. It wasn't when this issue started, so I've been putting it off until I had it stable on 12.0.1.

Yes. It wasn't when this issue started, so I've been putting it off until I had it stable on 12.0.1.

But if this is an OS issue, waiting isn't helping any.

12.2 installed. Getting the same TrustEvaluationAgent errors.

With that kind of OS error, I would make a complete backup and then do a clean install. Something is funky on that system.

I was coming to the same conclusion. The previous owner told me he did just that. But given how it’s behaving, I’m going to need to do it myself.

I was coming to the same conclusion. The previous owner told me he did just that. But given how it’s behaving, I’m going to need to do it myself.

You bought it used and didn't wipe it?

Well when you put it that way…

[matt (support)]

If the problem persists you should be able to reference the process ID in the error message, which in this case would be 31116 (but it will change after plugins restarts):

2022-02-07 11:45:47.106773 (user/501) <Warning>: failed lookup: name = com.apple.TrustEvaluationAgent, flags = 0x9, requestor = IndigoPluginHos[31116], error = 1: Operation not permitted

You can then search your Event Log for that number to see which plugin it is, or use a Terminal command like:

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ps -axw | grep 31116

The plot thickens...

mike@iMac ~ % ps -axw | grep 1682
1682 ?? 0:26.58 /Library/Application Support/Perceptive Automation/Indigo 2021.2/IndigoPluginHost.app/Contents/MacOS/IndigoPluginHost -p1176 -fminiUniFi.indigoPlugin
2610 ttys000 0:00.00 grep 1682
mike@iMac ~ %

com.apple.TrustEvaluationAgent is part of trustd, which is a system daemon that should be running. It's a helper for validating security certificates. Either trustd isn't running, or the certificates are messed up.

Do a wipe and reinstall.

I just had a thought. Do you have SSL Verify enabled in the device config for the controller? If so, turn it off and see what happens. If you certs are messed up, that could be triggering the issue.

Unfortunately, I do not.

I'm usually very careful when restoring from Time Machine to a different system not to restore anything other than docs/files/etc. But it's possible that I wasn't careful this time and something from my old machine made it onto this one that shouldn't have. I'll pay very close attention this time.

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