2021.1 - a lot of plugins failed, included built-in

To start from - "plugin "Web Server 2021.1.0"

Starting plugin "Web Server 2021.1.0" (pid 34180)
Started plugin "Web Server 2021.1.0"
Web Server Starting Indigo Web Server...
Error plugin "Web Server 2021.1.0" (pid 34180) unexpectedly stopped -- restarting in 20 seconds

How to fix?

What does your "Start Local Server..." panel look like?

Pretty much standard.

Rest API key was created as well.

[jay (support)]

Weird. Try a reboot - I wonder if there are some errant permissions.

If that doesn't work, rerun the installer and just confirm that it's from an admin account. You'll want to quit the server and client before running the installer.

Reboot not helped
Reinstall not helped

Yes, it's an admin account.

[matt (support)]

A few questions:

Are any plugins working? If it is just some, which ones are failing so we can try to find a pattern for the failure.

What happens if you choose Plugins->Open Scripting Shell menu item?

And was Indigo 7.5 previously working okay on this same Mac (with same macOS)?

This Sonos post - linked back to here - is similar to what I saw with my iroomba and findfriends plug-ins.

Just a failed to start, restarting in 20 seconds message.

Turned out to be included libraries with plugins not being allowed to run. Those plugins had included OpenSSL to be backward compatible. Removing the included libraries (letting plugin use installed default) fixed the issue.

May, or may not be relevant, and probably hard to troubleshoot. But seems something is different with your system than most others.


Sent from my iPad using Tapatalk

Zero issues with the 7.5

Yes, a lot of plugins are OK. Indigo Web Server, Sonos, SecuritySpy are among failed.

The shell is OK

Could not run failed plugins in the interactive shell / pdp

Noticed the message about libcrypto. Could it be related?

macserver@MacServer MacOS % ./IndigoPluginHost -d200 -p1176 -f"Cynical SecuritySpy.indigoPlugin"
sys:1: RuntimeWarning: to-Python converter for BasePyObj already registered; second conversion method ignored.
WARNING: /Library/Application Support/Perceptive Automation/Indigo 2021.1/IndigoPluginHost.app/Contents/MacOS/./IndigoPluginHost is loading libcrypto in an unsafe way
zsh: abort ./IndigoPluginHost -d200 -p1176 -f"Cynical SecuritySpy.indigoPlugin"

Disappointing that you are having such a bad time, particularly given the reports of pretty smooth upgrades!

Clearly Matt and Jay are the experts.

Based on my limited experience it did seem that older/badly installed crypto libraries causes this crash/restart. That happened with this version (probably more robust given code-base) as opposed to older 7.5

There are a few google results
https://stackoverflow.com/questions/582 ... 6#59568846

That may be relevant - or completely barking up wrong tree.

I would be interested in what versions cryptography libraries you have installed. Basically what the issue is something other than indigo installed old version which is default.

https://stackoverflow.com/questions/201 ... on-modules

I’ll find mine and update this post.


Sent from my iPad using Tapatalk

Brilliant!

You are totally right, python crypto libraries are the issue.

The fix was very simple.

pip uninstall cryptography
pip install cryptography

Great to hear that wasn't 'barking up wrong tree' (must google where that saying comes from as sounds odd as I type this!)https://www.gingersoftware.com/content/phrases/barking-up-the-wrong-tree/

Good to hear you are back up and running given how widespread the issue was within Indigo; presumably probably had impact outside of Indigo as well I would guess. Glad fixed it.

Glenn

[matt (support)]

Great suggestion Glenn, thanks for helping out!

It looks like I'm having the same problem:

Jun 30, 2021 at 7:01:41 AM
Reloading plugin "Web Server 2021.1.0"
Starting plugin "Web Server 2021.1.0" (pid 684)
Started plugin "Web Server 2021.1.0"
Web Server Starting Indigo Web Server...
Error plugin "Web Server 2021.1.0" (pid 684) unexpectedly stopped -- restarting in 20 seconds

I tried the solution from above (remove/reinstall cryptography) and then rebooted the server and restarted Indigo but I'm still seeing the same errors.

I reran the 2021.1 installer (after stopping the server and the client) but I'm still seeing the same errors.

Is there a way to see a more detailed error message about why the Web Server is crashing?

I'm running on 10.15.7 and v7.5 ran just fine on this server.

[jay (support)]

Disable all plugins, then reboot the Mac (just to guarantee a clean slate). Then check Indigo again to see if the web server is running.