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Error: email send authentication failed

PostPosted: Wed Jul 08, 2020 6:56 am
by bbruck
I'm getting this error every 10 minutes. I have not changed my email.

I'm trying to send to my personal gmail account:
SMTP Server: smtp.gmail.com
Port: 587
Use SSL/TLS: yes
SMTP user name: bbruck@gmail.com
SMTP password: [my gmail password]
Reply-to email address: bbruck@gmail.com

Any ideas?

Re: Error: email send authentication failed

PostPosted: Thu Jul 09, 2020 3:27 pm
by matt (support)
See the post on this thread.

Note we are recommending using the Better Email Plugin for sending and scanning/triggering on emails now. Switching to that likely won't fix this problem (as that post describes it is also an isssue for it), so this is just an FYI.

Re: Error: email send authentication failed

PostPosted: Fri Jul 10, 2020 9:46 pm
by johnfdl
I had this problem and fixed it by generating an app password in Google as follows:

1. Go here: https://myaccount.google.com/security
2. Log into your google account (if you are not already)
3. Under "Signing into Google", click App Passwords
4. Select App = Mail and Device = Mac
5. Click Generate
6. Copy password and paste into Indigo as your google password