server commands fail (no acknowledgement) after a few days

Posted on
Wed Dec 25, 2019 5:49 pm
wgstarks offline
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Joined: Jan 21, 2010
Location: North Carolina, USA

server commands fail (no acknowledgement) after a few days

I'm not sure when this started happening. Perhaps after upgrading to Catalina 10.15.2.

After the Indigo server has been running for a day or two all commands will fail with no acknowledgement. If I open the client app on the mac I can see that the command is sent in the 2413U status window but apparently never received by any of the devices. Restarting the mac will correct the problem for a short time before it recurs. I know that scheduling a nightly reboot of the mac would probably avoid this issue but I would rather fix it if possible.

Indigo Server 7.4.0
macOS 10.15.2
Mac Mini late 2012

Mac Mini macOS 10.15.2 Indigo 7.4.0

Posted on
Wed Dec 25, 2019 5:55 pm
matt (support) offline
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Posts: 21417
Joined: Jan 27, 2003
Location: Texas

Re: server commands fail (no acknowledgement) after a few da

The text time it occurs (or fails to work), copy/paste the Event Log window contents that are logged into a reply post so we can see exactly what Indigo is reporting.

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