Menu option Interfaces/Z-Wave grayed out.

Posted on
Sat Nov 03, 2018 5:18 pm
vvrangler offline
Posts: 38
Joined: Sep 01, 2014

Menu option Interfaces/Z-Wave grayed out.

For some reason the Z-Wave selection is grayed out under the Interfaces menu option, anyone else see this or know how to fix it?

Screen Shot 2018-11-03 at 4.13.43 PM.png
Screen Shot
Screen Shot 2018-11-03 at 4.13.43 PM.png (32.55 KiB) Viewed 1560 times


Thanks,

Richard

Posted on
Sat Nov 03, 2018 5:55 pm
vvrangler offline
Posts: 38
Joined: Sep 01, 2014

Re: Menu option Interfaces/Z-Wave grayed out.

Yes, and all of my Z-Wave devices are working as expected, I just cannot access the interface through the menu.

Screen Shot 2018-11-03 at 4.53.33 PM.png
Screen Shot 2018-11-03 at 4.53.33 PM.png (68.93 KiB) Viewed 1550 times

Posted on
Sat Nov 03, 2018 11:20 pm
paulkaliciak offline
Posts: 9
Joined: Apr 27, 2016

Re: Menu option Interfaces/Z-Wave grayed out.

I'm having the exact same problem, within a few hours of you. The only thing I'd say has changed for me in the past few days was I finally upgraded to Mojave. And as you say, everything z-wave is working, it's just the "Interfaces -> Z-Wave" menu that's greyed out. (And I too have shutdown the server, closed the program, unplugged the USB stick and then sparked it all up again but to no avail. ) And of course running latest Indigo, 7.2.

Posted on
Sun Nov 04, 2018 3:11 pm
matt (support) offline
Site Admin
User avatar
Posts: 21411
Joined: Jan 27, 2003
Location: Texas

Re: Menu option Interfaces/Z-Wave grayed out.

Are there any errors shown in the Event Log (upon startup)? Very strange that it disabled yet still working. If it wasn't working then that would be consistent at least with the internal Z-Wave plugin not running. Also try re-running the Indigo 7.2 installer (followed by another reboot).

Image

Posted on
Mon Nov 05, 2018 5:30 pm
vvrangler offline
Posts: 38
Joined: Sep 01, 2014

Re: Menu option Interfaces/Z-Wave grayed out.

Re ran the 7.2 installed and rebooted and now the menu option has been restored.

Not sure if it was the re-install or the reboot that did it, but it is working.

Thank s Matt!

Posted on
Tue Jan 22, 2019 4:12 pm
colinpartridge offline
Posts: 373
Joined: Jan 13, 2014
Location: London, UK

Re: Menu option Interfaces/Z-Wave grayed out.

I'm having the same issue with Indigo 7.2 server on a mac mini running Yosemite but with the client app on a macbook running High Sierra. I can access the z-wave plugin menu via the client on the server machine but not via the client running on my laptop. I've tried reinstalling indigo on the server and rebooting without success. Any ideas?

Colin

Posted on
Wed Jan 23, 2019 9:15 am
matt (support) offline
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Posts: 21411
Joined: Jan 27, 2003
Location: Texas

Re: Menu option Interfaces/Z-Wave grayed out.

Double check via the Indigo 7->About Indigo menu that your client is version 7.2.

If that doesn't help, then I know you tried rebooting but did try stopping/quitting both the Indigo Server and the client and relaunching them both.

Image

Posted on
Wed Jan 23, 2019 2:57 pm
colinpartridge offline
Posts: 373
Joined: Jan 13, 2014
Location: London, UK

Re: Menu option Interfaces/Z-Wave grayed out.

Hi Matt
Problem has been solved, Although I had rebooted the server mac and its client I hadn't had chance to reboot my laptop, doing so seems to have fixed the issue . I'll have to keep an eye on that.
Cheers

Colin

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