Indigo Domotics

Hi!

First stability problem after several years...

Almost all devices (missing or disabled):. Looks like the Stick i ok but the link between device and indigo is lost?!
Is there a fix for this.

Restarted computer, does not help...

OS 10.12.4
Indigo 7.1.1

Any ideas?

BR
Patrik




Z-Wave connection reset requested
Z-Wave connected to Z-Stick S2 interface on /dev/cu.SLAB_USBtoUART (firmware 3.07)
Z-Wave found module included in controller with no matching device (missing or disabled): 004 - Binary Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 005 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 007 - Binary Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 008 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 009 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 010 - Dimmable Scene Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 011 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 012 - Relay Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 013 - Setpoint Thermostat
Z-Wave found module included in controller with no matching device (missing or disabled): 014 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 015 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 016 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 017 - Simple Meter
Z-Wave found module included in controller with no matching device (missing or disabled): 018 - Setpoint Thermostat
Z-Wave found module included in controller with no matching device (missing or disabled): 019 - Setpoint Thermostat
Z-Wave found module included in controller with no matching device (missing or disabled): 020 - Setpoint Thermostat
Z-Wave found module included in controller with no matching device (missing or disabled): 021 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 022 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 023 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 024 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 025 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 026 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 027 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 028 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 029 - Alarm Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 030 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 031 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 032 - Alarm Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 033 - Alarm Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 034 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 035 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 036 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 037 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 038 - Portable Remote Controller
Z-Wave found module included in controller with no matching device (missing or disabled): 039 - Doorbell
Z-Wave found module included in controller with no matching device (missing or disabled): 040 - Setpoint Thermostat
Z-Wave found module included in controller with no matching device (missing or disabled): 041 - Setpoint Thermostat
Z-Wave found module included in controller with no matching device (missing or disabled): 042 - Setpoint Thermostat
Z-Wave found module included in controller with no matching device (missing or disabled): 043 - Setpoint Thermostat
Z-Wave found module included in controller with no matching device (missing or disabled): 044 - Relay Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 045 - Alarm Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 046 - Alarm Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 048 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 049 - Doorbell
Z-Wave found module included in controller with no matching device (missing or disabled): 051 - Portable Remote Controller
Z-Wave found module included in controller with no matching device (missing or disabled): 052 - Notification Sensor
Z-Wave found module included in controller with no matching device (missing or disabled): 054 - Keypad Door Lock
Z-Wave found module included in controller with no matching device (missing or disabled): 059 - Keypad Door Lock
Z-Wave found module included in controller with no matching device (missing or disabled): 060 - Relay Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 061 - Basic Wall Controller
Z-Wave found module included in controller with no matching device (missing or disabled): 062 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 063 - Relay Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 064 - Notification Sensor
Z-Wave found module included in controller with no matching device (missing or disabled): 065 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 066 - Multilevel Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 068 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 069 - Multilevel Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 070 - Basic Wall Controller
Z-Wave found module included in controller with no matching device (missing or disabled): 071 - Basic Wall Controller
Z-Wave found module included in controller with no matching device (missing or disabled): 072 - Simple Meter
Z-Wave found module included in controller with no matching device (missing or disabled): 073 - Dimmable Power Switch
Z-Wave found module included in controller with no matching device (missing or disabled): 074 - Basic Wall Controller
Z-Wave found module included in controller with no matching device (missing or disabled): 075 - Binary Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 076 - Binary Sensor (routing)
Z-Wave found module included in controller with no matching device (missing or disabled): 077 - Relay Switch

Is your database loading correctly? Is it named properly? It looks like maybe a different Indigo database got loaded somehow...

Comm enabled was unmarked for some reason in almost all Z-Wave devices.
Got that done and now its working again....

Don't know why it happend!

Yeah I've had that happen occasionally over past year. Sometimes it's just one device which makes it hard to spot something has gone wrong. Sometimes it's most, like yours, so at least I investigated.
Now at least I know what to check first. Also no idea why it happens


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That happened to me yesterday ! two Zwave devices had communication disabled, and I am 100% I did not do it and there are no action group or scripts programmed to do it. I did a server restart in the morning because it is not sending emails anymore (didn't fix the problem though), and this is the only unusual thing that happened these past days.

I've discussed it with Matt and Jay before and I don't think there is a clear answer on why and no way to catch it happening.


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The Z-Stick can get into a temporary bad state and send bad/bogus information to Indigo, causing Indigo to disable devices because the types of devices stored in the Z-Stick are misreported to Indigo. We are looking at making Indigo handle the situation better.

After a few stable months, its happened to me now twice in the last 3 days. One time it was only 3 devices, the other it was practically all my zwave devices (may have been all)

It would be great even if Indigo couldnt handle the cause effectively, to be able to monitor through plugin or code if a list of devices had comms turned off, and have an action to turn it back on.

siclark wrote:

After a few stable months, its happened to me now twice in the last 3 days. One time it was only 3 devices, the other it was practically all my zwave devices (may have been all)

It would be great even if Indigo couldnt handle the cause effectively, to be able to monitor through plugin or code if a list of devices had comms turned off, and have an action to turn it back on.

I feel your pain!

Also had this problem but think mine was down to garage sensors too far from house which since I added repeaters in the house loft and the garage eaves it has not happened for a while (famous last words) and I could almost guarantee doing an Optimize would cause the loss of devices.

I have now put a trigger to reset them, full details and code can be found at https://forums.indigodomo.com/viewtopic.php?f=58&t=19916&start=30#p163225

I also added a PushOver notification just incase to let me know and check it recovered.

Amazing, thank you. Not sure how I missed that thread. I have set mine to run that script every 15 mins (did debate doing it every few hours but dont see downside in more frequent running).

How did you get it to trigger? Do you mean it runs when automatically as soon as a device gets disabled? I cant work out how to do that.

This is still happening randomly to different devices.
There need to be a solution to this rather sooner then later.
An un predictable system is a showstopper for my family, Stability has been the trademark for Indigo and the big reason for me to use it.


Regards,
Patrik

Hi Patrik,

Improving how Indigo handles this is a pretty high priority item right now, but not yet in 7.2. The root problem is the Z-Stick getting into a bad state but we need to make Indigo better about recovering when it occurs. I'm curious are you using a Z-Stick Series 2 or Gen 5? I'm wondering if Aeotec has fixed the problem with the Gen 5 versions.

Nope. Still happens to me on Gen5, although not tried upgrading firmware


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Its series 2!
Have a gen 5 laying around...But if its the same its not worth to migrate?!