Indigo Touch stopped working

Posted on
Wed Oct 04, 2023 11:35 am
berkinet offline
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Indigo Touch stopped working

iPhone 14 Pro, iOS v 17.0.02
After the upgrade to iOS 17, the Indigo Touch app stopped working. It will load and display the Devices page with no entries. Any attempt to select a function (Actions, Variables, Pages, Log or Settings) causes the app to exit immediately. I have deleted the app, restarted the phone and reinstalled the app. Nothing seems to work.

Help!

Posted on
Wed Oct 04, 2023 12:28 pm
DaveL17 offline
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Re: Indigo Touch stopped working

I am on iOS 17.0.2 (iPhone XR) and Indigo Touch is working perfectly. Of course, different model phone.

You might try deleting and re-entering your server information.

I came here to drink milk and kick ass....and I've just finished my milk.

[My Plugins] - [My Forums]

Posted on
Wed Oct 04, 2023 12:41 pm
berkinet offline
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Re: Indigo Touch stopped working

DaveL17 wrote:
...You might try deleting and re-entering your server information.

Thanks, I would if I could. But, just touching the settings icon causes the app to quit. It is probably something cached that does not get erased when I delete the app. But, I have no idea what it could be. I will probably end up wiping the phone and starting again fresh.

BTW, For reference, the problem started immediately after the 17.0 update. The 17.0.1 and 17.0.2 updates did not fix it. I will try 17.0.3 tonight.

Posted on
Wed Oct 04, 2023 12:50 pm
DaveL17 offline
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Re: Indigo Touch stopped working

Good luck!

I came here to drink milk and kick ass....and I've just finished my milk.

[My Plugins] - [My Forums]

Posted on
Wed Oct 04, 2023 1:28 pm
jay (support) offline
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Re: Indigo Touch stopped working


Jay (Indigo Support)
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Posted on
Wed Oct 04, 2023 1:42 pm
berkinet offline
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Re: Indigo Touch stopped working

jay (support) wrote:

... And?

Posted on
Wed Oct 04, 2023 1:45 pm
jay (support) offline
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Re: Indigo Touch stopped working

And did you read it?

Jay (Indigo Support)
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Posted on
Wed Oct 04, 2023 1:49 pm
berkinet offline
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Re: Indigo Touch stopped working

jay (support) wrote:
And did you read it?
Sorry, late here. I didn’t immediately realize it was a link.
I will give it a try.

Posted on
Wed Oct 04, 2023 1:55 pm
berkinet offline
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Re: Indigo Touch stopped working

jay (support) wrote:
And did you read it?

Thanks Jay, that fixed the problem

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