Indigo Touch Broken on iOS 16 release

Posted on
Mon Sep 12, 2022 6:19 pm
noefresh offline
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Joined: Sep 10, 2013

Indigo Touch Broken on iOS 16 release

I get a hard crash touching any button. Also, this app hasn't been updated in 5 years anyways. Hate to say it, but if this persists, this is the final straw for Indigo and me. Hate the Home app, but I have no more options...

[MODERATOR NOTE]: no other reports of this behavior, and we can't reproduce.

Posted on
Mon Sep 12, 2022 11:30 pm
GlennNZ offline
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Re: Indigo Touch Broken on iOS 16 release

Yikes.

No issues for me with OS16 and IPhone - using both Bonjour and local IP address, and via reflector.

Perhaps would delete app completely from device and then reinstall?


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Posted on
Tue Sep 13, 2022 3:24 am
neilk offline
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Re: Indigo Touch Broken on iOS 16 release

No issues for me either. (Direct & Reflector)

Neil

Posted on
Tue Sep 13, 2022 3:35 am
kw123 offline
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Re: Indigo Touch Broken on iOS 16 release

IOS 16: No probs with local ip and as well with reflector


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Posted on
Tue Sep 13, 2022 5:48 am
DaveL17 offline
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Re: Indigo Touch Broken on iOS 16 release

Ditto here. No issues.

The iOS 16 update process did wind up changing the WiFi network I was attached to, so Bonjour connections weren't working. As soon as I switched back to the proper WiFi network, I was back in business.

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Posted on
Tue Sep 13, 2022 7:34 am
Different Computers offline
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Re: Indigo Touch Broken on iOS 16 release

Had quite the moment of panic starting to read this thread, as my iPhone is literally rebooting into 16 for the first time as I type this. :)

And yes, Indigo Touch seems to be working fine for me.

SmartThings refugee, so happy to be on Indigo. Monterey on a base M1 Mini w/Harmony Hub, Hue, DomoPad, Dynamic URL, Device Extensions, HomeKitLink, Grafana, Plex, uniFAP, Fantastic Weather, Nanoleaf, LED Simple Effects, Bond Home, Camect.

Posted on
Tue Sep 13, 2022 8:46 am
jay (support) offline
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Re: Indigo Touch Broken on iOS 16 release

No problems here either. I'd recommend deleting the app and reinstalling, perhaps something got corrupted during the upgrade.

Jay (Indigo Support)
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Posted on
Tue Sep 13, 2022 12:57 pm
roquej offline
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Re: Indigo Touch Broken on iOS 16 release

No issue here either.

Posted on
Tue Sep 13, 2022 10:20 pm
aldera offline
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Re: Indigo Touch Broken on iOS 16 release

Works fine here.

Posted on
Thu Sep 15, 2022 5:51 am
Redrocker offline
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Re: Indigo Touch Broken on iOS 16 release

I too am experiencing the OPs issue with Indigo Touch, so this isn't an isolated issue. When I open it up I get the Devices screen with just the heading and one sub category "Devices". Touching anything on screen crashes the app. I did uninstall and reinstalled from the App Store, with the same results. I won't go off on a tangent only because I have pre-ordered an iPhone 14 Pro Max and am holding off on additional comments.

I am currently running the app on a iPhone 11 Pro Max with 256gb.

~Mark
Indigo 2021.2

Posted on
Thu Sep 15, 2022 6:09 am
Colly offline
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Location: Ireland

Re: Indigo Touch Broken on iOS 16 release

Updated last night with no issues.


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Posted on
Thu Sep 15, 2022 10:30 am
matt (support) offline
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Re: Indigo Touch Broken on iOS 16 release

noefresh: what specific iPhone hardware are you using? Mark (Redrocker) is using an iPhone 11 Pro Max, so I'm wondering if you have something similar. We still are unable to reproduce the crash here on multiple different iOS devices.

Also for both of you, I presume you've tried an iPhone reboot as well?

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Posted on
Thu Sep 15, 2022 10:40 am
CliveS offline
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Re: Indigo Touch Broken on iOS 16 release

Just installed Indigo Touch on the other half's 256GB iPhone 11 Pro Max running IOS 16, it also worked fine for me before I upgraded to the 12 Pro Max.

CliveS

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Posted on
Thu Sep 15, 2022 3:11 pm
roquej offline
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Re: Indigo Touch Broken on iOS 16 release

I have a 12 Pro Max with iOS 16. No issues with Indigo Touch. Works fine.

Posted on
Thu Sep 15, 2022 7:21 pm
jay (support) offline
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Re: Indigo Touch Broken on iOS 16 release

iPhone 11 Pro (non-Max) with no issues here.

Jay (Indigo Support)
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