Monterey 12.1 update breaks IndigoTouch connections

[ADMIN UPDATE]: We have fixed this issue in the now available Indigo 2021.2 release. If you are not able to install Indigo 2021.2 then see this post.

So I wasn't paying attention to which machine I had connected to via SSH and ended up running the 12.0.1 to 12.1 update on my Indigo server.

Mac clients connect fine, but all 9 of my iOS devices can no longer connect to the server. They all say "Failed to connect: Could Not Connect To The Server" and no variation of removing/re-adding to the client is working.

Wonder if anyone else had this happen or if this is isolated to mine. And for those who have not updated, don't. I normally wouldn't until testing had been done but I didn't pay attention.

Thanks
Ross

Ditto. Mac's connect, but iOS devices will not. Other remote iOS apps (Roomie Remote) will connect.

Neither iOS or macOS Safari will connect to the default port. I can get to other web services on the server though.

EDIT: some elaboration

What works:
- connecting to Indigo Server on "Polaris" from Mac Client
- Connecting to Roomie Remote master on "Polaris"
- Connecting to Filemaker server admin via web on "Polaris"

What doesn't work:
- connecting to Indigo server on "Polaris" from any iOS Client (tried from 3 different iPads - all on iPadOS 15.2)
- connecting to indigo web server on "Polaris" via port 8176 from either macOS Safari or iPadOS Safari - I get connection refused.

EDIT2: Checked Mac firewall - it's off, tried changing port on server from default - same problem.

[matt (support)]

Stop and restart the Indigo Server then check the Event Log window for errors. Are there any? And some questions:

1) Can you connect to the Indigo Web Server from the Mac itself using loopback (http://127.0.0.1:8176)?

2) If you have a reflector does accessing that work?

Lastly, does anything change if you completely turn off your macOS firewall (just for troubleshooting)?

- Firewall is and was off
- cannot connect using http://127.0.0.1:8176

I don't use Reflector

switched over to posting from server itself. Looking at the logs, I don't see anything highlighted, but I do see this:

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Started plugin "Web Server 2021.1.2"
   Web Server                      Starting Indigo Web Server...
   Web Server client connected
   Web Server                      started on port 8176 -- authentication enabled: oauth, digest
   Bonjour registered "Indigo - SharpsCove"
   Web Server                      disconnecting from Indigo server
   Web Server client disconnected


[matt (support)]

Okay, the web server is shutting down or crashing immediately after starting. We'll look into this tomorrow morning to see if we can reproduce and fix it.

[matt (support)]

Note we'll post updates on this other forum thread as we have them.

Console.log after stopping and starting Indigo Server. Not sure if any of that is useful, but just in case.

See attached

[matt (support)]

Update: viewtopic.php?f=2&t=25715&p=206881#p206881

Tried to install the web server plugin from the ZIP and get this:

I had to try installing it, let it give the error and click Cancel.

Then open System Prefs -> Security and allow the plugin to run

Then had to stop the Indigo Server and restart it for it to pick up the new, allowed plugin to run

[jay (support)]

Did you double-click it or drag it as we say in the installation instructions?

Did you double-click it or drag it as we say in the installation instructions?

I followed the instructions and dragged it onto the running Dock icon and got the error. Then I tried the double-click and got the same.

Here's the log from that first attempt (drag and drop on icon)

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2021-12-14 16:39:19.898   Z-Wave   received "Kitchen - Ultraviolet" sensor update to 0
2021-12-14 16:40:44.467   Application   Stopping plugin Web Server (pid 548)
2021-12-14 16:40:44.529   Web Server   Stopping Indigo Web Server...
2021-12-14 16:40:46.495   Application   Stopped plugin Web Server
2021-12-14 16:40:46.495   Application   Upgrading plugin Web Server to newer version 2021.1.3 (previous version moved to trash)
2021-12-14 16:40:46.500   Application   Loading plugin "Web Server 2021.1.3"
2021-12-14 16:40:46.504   Application   Starting plugin "Web Server 2021.1.3" (pid 11225)
2021-12-14 16:40:56.508   Web Server Error   Error in plugin execution InitializeMain:

Traceback (most recent call last):
ImportError: dlopen(/Library/Application Support/Perceptive Automation/Indigo 2021.1/Plugins/Web Server.indigoPlugin/Contents/Server Plugin/plugin.so, 0x0002): tried: '/Library/Application Support/Perceptive Automation/Indigo 2021.1/Plugins/Web Server.indigoPlugin/Contents/Server Plugin/plugin.so' (code signature in <FCEBE93C-397E-3E6C-BB6E-D8D43C59570B> '/Library/Application Support/Perceptive Automation/Indigo 2021.1/Plugins/Web Server.indigoPlugin/Contents/Server Plugin/plugin.so' not valid for use in process: library load disallowed by system policy), '/usr/lib/plugin.so' (no such file)

2021-12-14 16:40:56.508   Application   Stopping plugin "Web Server 2021.1.3" (pid 11225)
2021-12-14 16:40:57.125   Application   Stopped plugin "Web Server 2021.1.3"

This is the second attempt via double-click:

Code: Select all

2021-12-14 16:41:55.965   Application   Installing plugin Web Server v2021.1.3 (previous version 2021.1.3 moved to trash)
2021-12-14 16:41:55.967   Application   Loading plugin "Web Server 2021.1.3"
2021-12-14 16:41:55.971   Application   Starting plugin "Web Server 2021.1.3" (pid 11322)
2021-12-14 16:42:02.056   Web Server Error   Error in plugin execution InitializeMain:

Traceback (most recent call last):
ImportError: dlopen(/Library/Application Support/Perceptive Automation/Indigo 2021.1/Plugins/Web Server.indigoPlugin/Contents/Server Plugin/plugin.so, 0x0002): tried: '/Library/Application Support/Perceptive Automation/Indigo 2021.1/Plugins/Web Server.indigoPlugin/Contents/Server Plugin/plugin.so' (code signature in <FCEBE93C-397E-3E6C-BB6E-D8D43C59570B> '/Library/Application Support/Perceptive Automation/Indigo 2021.1/Plugins/Web Server.indigoPlugin/Contents/Server Plugin/plugin.so' not valid for use in process: library load disallowed by system policy), '/usr/lib/plugin.so' (no such file)

2021-12-14 16:42:02.056   Application   Stopping plugin "Web Server 2021.1.3" (pid 11322)
2021-12-14 16:42:02.319   Application   Stopped plugin "Web Server 2021.1.3"

Here's where I shut down the server after clicking the "Allow" in Security

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2021-12-14 16:46:43.050   Application   Stopped plugin "secondsSinceLastChange 7.1.8"
2021-12-14 16:46:43.894   Application   Stopped plugin "appleTV 1.1.14"
2021-12-14 16:46:45.382   Application   Stopped plugin "piBeacon 7.138.545"
2021-12-14 16:47:01.014   Warning   plugin "Roku Network Remote 2.4.8" (pid 594) failed to quit after polite request -- forcing it to quit now
2021-12-14 16:47:01.022   Application   Stopping embedded script executor host1 (pid 2184)
2021-12-14 16:47:02.256   Application   Stopped "embedded script executor host1"
2021-12-14 16:47:02.258   Application   Quitting Indigo Server - saving database
2021-12-14 16:47:02.459   Application   Quitting Indigo Server - saving preferences
2021-12-14 16:47:02.462   Application   Quitting Indigo Server - disconnecting clients
2021-12-14 16:47:03.467   Application   Indigo Cocoa client disconnected
2021-12-14 16:47:03.468   Application   Quitting Indigo Server - unloading launchd plist
2021-12-14 16:47:03.477   Application   Quitting Indigo Server - complete
2021-12-14 16:47:09.047   Application   Starting Indigo Server version 2021.1.2 on macOS Version 12.1 (Build 21C52)
2021-12-14 16:47:09.692   Application   Loading database "/Library/Application Support/Perceptive Automation/Indigo 2021.1/Databases/Apartment.indiDb"
2021-12-14 16:47:09.794   Application   Waiting for client to connect
2021-12-14 16:47:09.987   Application   Indigo Cocoa client connected
2021-12-14 16:47:10.882   Application   Waiting for client to sync
2021-12-14 16:47:13.949   Application   Loading disabled plugins
2021-12-14 16:47:13.949   Application   Found disabled plugin "Growl 7.4.1"
2021-12-14 16:47:13.949   Application   Found disabled plugin "Flux LED 1.0.0"
2021-12-14 16:47:13.950   Application   Found disabled plugin "Global Property Manager 2021.1.0"
2021-12-14 16:47:13.951   Application   Found disabled plugin "Domotics Pad Mobile Client 2.2.6"
2021-12-14 16:47:13.952   Application   Found disabled plugin "Alexa 2021.1.1"
2021-12-14 16:47:13.952   Application   Found disabled plugin "Cynical Caché 1.9.0"
2021-12-14 16:47:13.953   Application   Found disabled interface "INSTEON Commands 2021.1.0"
2021-12-14 16:47:13.954   Application   Found disabled plugin "EasyDAQ Relay Card 2021.1.1"
2021-12-14 16:47:13.954   Application   Found disabled plugin "iCal Alarm Processor 7.4.1"
2021-12-14 16:47:13.955   Application   Found disabled plugin "uniFiAP 7.30.191"
2021-12-14 16:47:13.955   Application   Loading internal plugins
2021-12-14 16:47:13.966   Application   Loading interface "Z-Wave 2021.1.2"
2021-12-14 16:47:13.970   Application   Starting interface "Z-Wave 2021.1.2" (pid 11771)
2021-12-14 16:47:13.972   Application   Loading plugin "Web Server 2021.1.3"
2021-12-14 16:47:13.974   Application   Starting plugin "Web Server 2021.1.3" (pid 11772)
2021-12-14 16:47:13.976   Application   Loading interface "Virtual Devices 2021.1.0"
2021-12-14 16:47:13.979   Application   Starting interface "Virtual Devices 2021.1.0" (pid 11773)
2021-12-14 16:47:13.996   Application   Loading plugin "Action Collection 2021.1.0"
2021-12-14 16:47:13.999   Application   Starting plugin "Action Collection 2021.1.0" (pid 11775)
2021-12-14 16:47:14.014   Application   Loading plugin "SQL Logger 2021.1.0"
2021-12-14 16:47:14.016   Application   Starting plugin "SQL Logger 2021.1.0" (pid 11776)
2021-12-14 16:47:14.028   Application   Loading plugin "Timers and Pesters 2021.1.0"
2021-12-14 16:47:14.032   Application   Starting plugin "Timers and Pesters 2021.1.0" (pid 11777)
2021-12-14 16:47:14.043   Application   Loading plugin "Email+ 2021.1.1"
2021-12-14 16:47:14.047   Application   Starting plugin "Email+ 2021.1.1" (pid 11778)
2021-12-14 16:47:14.050   Application   Loading plugin "Airfoil Pro 2021.1.0"
2021-12-14 16:47:14.052   Application   Starting plugin "Airfoil Pro 2021.1.0" (pid 11779)
2021-12-14 16:47:14.055   Application   Loading plugin "NOAA Weather 2021.1.0"
2021-12-14 16:47:14.064   Application   Starting plugin "NOAA Weather 2021.1.0" (pid 11780)
2021-12-14 16:47:14.067   Application   Loading plugin "iTunes 2021.1.0"
2021-12-14 16:47:14.070   Application   Starting plugin "iTunes 2021.1.0" (pid 11781)
2021-12-14 16:47:14.724   Application   Started interface "Virtual Devices 2021.1.0"
2021-12-14 16:47:14.835   Application   Started plugin "SQL Logger 2021.1.0"
2021-12-14 16:47:14.836   SQL Logger   connected to /Library/Application Support/Perceptive Automation/Indigo 2021.1/Logs/indigo_history.sqlite
2021-12-14 16:47:14.836   SQL Logger   searching for unused device tables
2021-12-14 16:47:14.865   Application   Started plugin "NOAA Weather 2021.1.0"
2021-12-14 16:47:14.867   NOAA Weather Debug   Starting device: NOAA Weather Station - ABIA - KAUS
2021-12-14 16:47:14.867   NOAA Weather Debug   Updating device: NOAA Weather Station - ABIA - KAUS
2021-12-14 16:47:14.878   Application   Started plugin "iTunes 2021.1.0"
2021-12-14 16:47:14.887   Application   Started plugin "Timers and Pesters 2021.1.0"
2021-12-14 16:47:14.908   Application   Started plugin "Action Collection 2021.1.0"
2021-12-14 16:47:14.912   Application   Started plugin "Airfoil Pro 2021.1.0"
2021-12-14 16:47:14.953   Application   Started plugin "Email+ 2021.1.1"
2021-12-14 16:47:14.954   Email+ Debug   Email+ SMTP Server: Device Version is up to date
2021-12-14 16:47:14.956   Email+ Debug   Email+ SMTP Server: Starting device (smtpAccount)
2021-12-14 16:47:14.957   Email+ Debug   theplanetgallifrey.com-relay: Device Version is up to date
2021-12-14 16:47:14.958   Email+ Debug   theplanetgallifrey.com-relay: Starting device (smtpAccount)
2021-12-14 16:47:15.097   NOAA Weather Debug   Starting concurrent tread
2021-12-14 16:47:15.126   SQL Logger   search complete (none found)
2021-12-14 16:47:15.126   SQL Logger   updating all device tables
2021-12-14 16:47:15.141   Application   Started interface "Z-Wave 2021.1.2"
2021-12-14 16:47:15.220   Z-Wave   connected to Z-Stick Gen5 (ZW090) interface on /dev/cu.usbmodem14601 (firmware 1.01, minimum SDK 6.51.06)
2021-12-14 16:47:15.369   Z-Wave   found module included in controller with no matching device (missing or disabled): 002 - Dimmable Scene Switch
2021-12-14 16:47:15.429   Z-Wave   found module included in controller with no matching device (missing or disabled): 011 - Dimmable Power Switch
2021-12-14 16:47:15.571   Z-Wave   found module included in controller with no matching device (missing or disabled): 037 - Relay Power Switch
2021-12-14 16:47:15.604   Z-Wave   found module included in controller with no matching device (missing or disabled): 041 - Secure Barrier Add-On
2021-12-14 16:47:15.925   Airfoil Pro   Available Airfoil instances: {u'Indigo Server': u'Indigo-Server.local:52182'}
2021-12-14 16:47:17.744   SQL Logger   updating all variable tables
2021-12-14 16:47:18.260   SQL Logger   update complete
2021-12-14 16:47:19.281   Application   Started plugin "Web Server 2021.1.3"
2021-12-14 16:47:19.289   Web Server   Starting Indigo Web Server...
2021-12-14 16:47:19.520   Application   Web Server client connected
2021-12-14 16:47:19.522   Web Server   started on port 8176 -- authentication enabled: oauth, digest
2021-12-14 16:47:19.522   Web Server   loaded web plugin "Android Client Helper Plugin"
2021-12-14 16:47:19.522   Application   Bonjour registered "Indigo - Apartment"
2021-12-14 16:47:19.794   Application   Waiting for internal plugins to initialize
2021-12-14 16:47:21.045   Web Server   Indigo Touch client connected from 192.168.100.69
2021-12-14 16:47:21.082   Web Server   Indigo Touch client connected from 192.168.100.67
2021-12-14 16:47:21.095   Web Server   Indigo Touch client connected from 192.168.100.70
2021-12-14 16:47:21.144   Web Server   Indigo Touch client connected from 192.168.100.65
2021-12-14 16:47:21.341   Web Server   Indigo Touch client connected from 192.168.100.61
2021-12-14 16:47:21.615   Web Server   Indigo Touch client connected from 192.168.100.66

So you can see it launched 2021.1.3 web server successfully after I allowed it, then you see all the iPads connect...

[jay (support)]

Yeah, I've updated the installation instructions. Apple's "security" to the rescue again, making your life harder with each new measure...

[matt (support)]

We have fixed this issue in the now available Indigo 2021.2 release. If you are not able to install Indigo 2021.2 then see this post.