Today's stupid question

Posted on
Fri Oct 19, 2018 11:18 am
Busta999 offline
User avatar
Posts: 714
Joined: Mar 30, 2016
Location: Wales UK

Today's stupid question

My Indigo iOS client is asking me to authenticate

I have tried using my Indigo login but it does not seem to like it.

Any ideas on the login it is seeking?

Thanks

Posted on
Fri Oct 19, 2018 11:34 am
matt (support) offline
Site Admin
User avatar
Posts: 21411
Joined: Jan 27, 2003
Location: Texas

Re: Today's stupid question

There are 2 main pairs of credentials:

First, your Indigo Account login information which is used to authenticate Indigo on first launch and used from your browser if you want to check your subscription status, purchase an upgrade, get a trial, etc.

Next, is your Indigo Server credentials. This is set by you in in the Start Local Server dialog of Indigo on your Mac. That is used to access Indigo Server (for home control) from a browser and Indigo Touch (iOS client). We don't have control over those credentials (we never see them), but you can reset them via the Start Local Server dialog on your Mac.

Image

Posted on
Fri Oct 19, 2018 12:31 pm
Busta999 offline
User avatar
Posts: 714
Joined: Mar 30, 2016
Location: Wales UK

Re: Today's stupid question

Thanks

Got it up and running again

Page 1 of 1

Who is online

Users browsing this forum: No registered users and 4 guests