Page 2 of 3

Re: Indigo touch app using 9gb

PostPosted: Wed Oct 26, 2016 10:55 pm
by george99
Ok, it seems that it is definitely related to refreshing images.
When I leave the ipad set a control page that has refreshing images, problem happens. But recently in the past 2 weeks, I have made sure to leave it on control pages that do not contain refreshing images. I haven't had the ipad run out of room for a while now.

Re: Indigo touch app using 9gb

PostPosted: Thu Oct 27, 2016 7:23 am
by sumocomputers
Still having this issue, since my primary pages have 4 refreshing images.

Only solution is to uninstall and reinstall.

Re: Indigo touch app using 9gb

PostPosted: Thu Oct 27, 2016 7:29 am
by matt (support)
Thanks for the follow-up. We'll definitely be investigating this more.

Re: Indigo touch app using 9gb

PostPosted: Thu Oct 27, 2016 8:26 am
by durosity
Just FYI I just bought an iPad mini 2 purely for use as an indigo touch control page system. I now have 8 HD cameras dotted around so I'll be very interested to see if I get the same results as you do.

Re: Indigo touch app using 9gb

PostPosted: Fri Oct 28, 2016 9:51 am
by durosity
I don't know if this will be of any use but the iPad has arrived and it's still running iOS 9.2.1 so if its of any use for logs or diagnostics please ask. I'll hold off on installing 10.1 until next week or if you say you don't need it any sooner than that :)

Re: Indigo touch app using 9gb

PostPosted: Tue Nov 15, 2016 9:12 am
by sumocomputers
Hey guys, I am pleading to fix this. I am uninstalling and reinstalling Indigo Touch about every 2 days, which is just becoming untenable.

Re: Indigo touch app using 9gb

PostPosted: Tue Nov 15, 2016 10:32 am
by matt (support)
What does the Control Page refreshing URL look like that you are using? I'm trying to figure out why others (including me) aren't seeing this problem.

Re: Indigo touch app using 9gb

PostPosted: Thu Nov 17, 2016 12:03 am
by RAID5
I do also have this problem, but not 9GB.
Last time I removed it, it was about 350 MB.

I have another instability issue with Indigo touch on my iPad Air that currently is running 10.1.1.
I'm running the app 24/7 on my wall mounted iPad, Indigo Touch crashes almost every day.

Regads Peter

Re: Indigo touch app using 9gb

PostPosted: Sat Nov 19, 2016 12:08 pm
by sumocomputers
matt (support) wrote:
What does the Control Page refreshing URL look like that you are using? I'm trying to figure out why others (including me) aren't seeing this problem.


I am using HIKVision PoE cameras and they have 2 URL formats that work fine (I have tried both, and still same growing storage space issue). Here are the formats:

Plain Username/Password
Code: Select all
http://username:password@IP:PORT/Streaming/channels/1/picture


Base64 Encoded Username/Password
Code: Select all
http://IP:PORT/Streaming/channels/1/picture?auth=34hj324hjk32h4jkh2k3j4h3


Just to reiterate, this is on an iPad Mini 2 and iOS 10.x. Never saw the issue on same HW with iOS 9.x.

Re: Indigo touch app using 9gb

PostPosted: Sat Nov 19, 2016 4:51 pm
by petematheson
I think I have the same issue actually. I keep getting messages to say my storage is almost full on my iPad mini 2 running indigo full time for a wall mount. I'll check the size of the app tomorrow


Sent from my iPhone using Tapatalk

Re: Indigo touch app using 9gb

PostPosted: Sat Nov 19, 2016 4:51 pm
by petematheson
I also have hikvision cameras so may be linked !


Sent from my iPhone using Tapatalk

Re: Indigo touch app using 9gb

PostPosted: Sat Nov 19, 2016 7:01 pm
by durosity
FWIW I've had a iPad mini 2 running iOS 9 for some weeks now displaying 8 securityspy feeds non stop (other than the upgrade to i7 of course) with no size issues. I'm gonna put iOS 10 on it soon, will be interesting if I get the same results.


Sent from my iPad using Tapatalk

Re: Indigo touch app using 9gb

PostPosted: Sun Nov 20, 2016 9:22 am
by petematheson
Ok so indigo looks fine - however kiosk pro is using a tonne. Browser caching I'm guessing?

Image


Sent from my iPhone using Tapatalk

Re: Indigo touch app using 9gb

PostPosted: Tue Nov 22, 2016 12:14 am
by RAID5
I have tried Kiosk Pro Lite too, same problem there. I also have a live feed from a Foscam running on my primary page.
I wonder if there is a way to change the refresh rate for the camera feed on the fly, I have a motion sensor next to the camera that could be triggered and change the refresh rate on the page.

Re: Indigo touch app using 9gb

PostPosted: Sun Dec 04, 2016 4:13 pm
by sumocomputers
matt (support) wrote:
What does the Control Page refreshing URL look like that you are using? I'm trying to figure out why others (including me) aren't seeing this problem.


I am begging again. Can this please be investigated?

I am uninstalling Indigo every 2-3 days, and would like not to do that in 2017.