after 6.02 upgrade-- failed to connect: Service Unavailable

Posted on
Fri Sep 27, 2013 2:25 am
kw123 offline
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Posts: 8333
Joined: May 12, 2013
Location: Dallas, TX

after 6.02 upgrade-- failed to connect: Service Unavailable

Since I upgraded the server at home to 6.02, itouch does not connect anymore:

tried
- Wifi,
- regular 3g;
through prism and through my public IP number.

using direct IP connection I get a "Request Timed out" and thru prism I get "failed to connect: Service Unavailable"

The Laptop client 6.01 can connect through wifi.

Itouch is version 1.70

any advice?

Karl

Posted on
Fri Sep 27, 2013 8:13 am
matt (support) offline
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Posts: 21411
Joined: Jan 27, 2003
Location: Texas

Re: after 6.02 upgrade-- failed to connect: Service Unavaila

Try stopping/restarting the Indigo Server if you haven't already. If that still doesn't work:

1) From a browser on the Indigo Server Mac can you connect to the Web server (by default that would be: http://127.0.0.1:8176/ ) ?

2) Try totally turning off the Firewall on that Mac just for troubleshooting.

3) Open the Terminal application and copy/paste:

ps -axwww | grep Indigo

then copy/paste the results into a reply for me.

Image

Posted on
Fri Sep 27, 2013 10:44 am
kw123 offline
User avatar
Posts: 8333
Joined: May 12, 2013
Location: Dallas, TX

Re: after 6.02 upgrade-- failed to connect: Service Unavaila

after restart of the server it works again

thx

Karl

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