GeoFency Errors

Posted on
Fri Dec 31, 2021 5:18 pm
jltnol offline
Posts: 710
Joined: Oct 15, 2013

GeoFency Errors

First off, this is much more an issue about the iOS software, then the Touch app, but thought I'd get a more informed response here than at Apple.com

Basically, I've been using the Geofency app to triggering events in Indigo. Leave home, stuff happens, arrive home, more stuff happens etc. It seems since the last iOS update, but could have been before, when I crossing a geo fence, Geofency doesn't do anything. While 'outside' of the fence, I can launch the Geofence app, and it immediately sends data back to Indigo, which then sends me a text message. I'm tracking the fence crossings times as variables, so know for sure when Geofency is sending the data. Either it does it right after I leave the house when it should, or much later when I launch the app.

I thought this was due to my phone being on silent(definitely a "ME" problem), and this morning's "test run" confirmed this, but another test this afternoon failed. I also thought it might have something to do with CarPlay, which I frequently have to manually activate in the car, but there also doesn't seem to be any connection between whether CarPlay is active and this Geofency error

Just not sure what could be causing this to fail, so was hoping someone here might have the same problem, and/or might guess what could be causing this seemingly random issue.

Posted on
Mon Jan 10, 2022 10:25 am
jltnol offline
Posts: 710
Joined: Oct 15, 2013

Re: GeoFency Errors

So while I still don't have an answer, what seems to be happening is the Geofency Location permissions seems to change between "Always" to "While using the app". The location permissions for this app have been set to "Always" from Day 1, so not sure what might be different. But, I decided to delete the app, re-install it, set up my 3 Geofences and see what happens.

As a side note, I was using Locative as a substitute and as a test, but was getting some weird notifications. And since my Geofences are designed to open the house when I arrive home, was a huge problem. Still troubleshooting the Locative app, but hopefully the re-installed Geofency app will now behave as it should.

Again, this is more an iOS issue... and has nothing to do with Indigo or the Touch app....

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