How to Get a Sub-Forum for You or Your Company

Including how to get a forum if you don't already have one, how to manage your forums if you already have one, etc.
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jay (support)
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How to Get a Sub-Forum for You or Your Company

Post by jay (support) »

The purpose of this forum is to provide a place where developers can post announcements and documentation about their plugins and where they can provide support for their users. When a developer wants to create this presence, send an email to developer-relations AT indigodomo DOT com to request that we create a sub-forum for you (or your company). Provide the following in the email:

  • Your forum username (so we can give you permissions to manage your sub-forum)
  • Name of the sub-forum (ex: your name, forum username, or company name)
  • Optional one sentence blurb about you, your company, and/or your plugins
We'll create the sub-forum and give you full access. You can post sticky posts, announcements, polls, etc., there to help support your customers. These sub-forums replace the User Contribution area for plugin developers. If you have topics in that forum that you would like to be moved to your new sub-forum, let us know and we'll move them for you.

Your sub-forum is there to use as you wish. However, we have some recommendations: post documentation for each of your plugins as sticky topics so it always floats to the top of the Topics list. You can post version announcements as announcements which will show up in an Announcements section, above the Topics list. So, when a user enters your sub-forum, they'll see Announcements first in reverse chronological order, followed by the Topics section with your sticky posts (again, in reverse chronological order) then followed by normal posts by you and your users. FYI - you also can lock topics that you don't want users posting to - first, create and save the topic then edit it and click the Lock Topic button. You can unlock it temporarily if you want to post a reply to the topic then lock it back.

Note you can specify a post in your sub-forum as the help URL in your plugins, for example the CFBundleURLName in your Plugin's Info.plist file. Make sure to url encode the ampersand (&) in the URL.

If you have multiple plugins/apps/etc, we can create additional sub-forums under your main sub-forum for each – just let us know the name and description of each. This will further help users find the information they need.

Lastly, for information on how to submit your plugins to our plugin store, see the Plugin Store Submission Guidelines.
Jay (Indigo Support)
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