Confusion regarding different supported devices resources

Posted on
Sat Mar 10, 2018 6:53 pm
dduff617 offline
Posts: 659
Joined: Jul 05, 2006
Location: Massachusetts, USA

Confusion regarding different supported devices resources

Just some feedback that I think there are parts of the forum hierarchy that may be counterproductive in terms of a new user or prospective buyer of Indigo might interpret them.

Consider for example, a prospective Indigo user going to "Board index » Indigo Help » Supported Hardware » Locks and Lock Controllers" and seeing something about mostly obsolete Morningstar / Insteon locks and wrongly concluding that those are the only supported devices in that category. There's a similar (or maybe worse?) problem with thermostats, where confusingly there is discussion of Insteon devices, but also a single obscure Z-wave thermostat model.

I suggest that entire branch of the forum somehow be marked as being incomplete or no-longer maintained or something to avoid confusing users. At the very least, maybe put a sticky post at the top of those subforums directing people to the "Built-in Automation Technology Hardware Support" page at http://www.indigodomo.com/devices/ or the plugin store page.

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