No 2nd client allowed

Posted on
Mon Oct 30, 2023 12:14 pm
marcel langelaan offline
Posts: 65
Joined: May 12, 2017

No 2nd client allowed

Hello, running 2022.2.2 I get from today the following message when I try to connect to Indigo-server from another Mac.

Your current Indigo Server license will not allow any more simultaneously connected clients.

Please help me to understand how to overcome this issue.

Greetings
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Posted on
Mon Oct 30, 2023 12:36 pm
jay (support) offline
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Posts: 18224
Joined: Mar 19, 2008
Location: Austin, Texas

Re: No 2nd client allowed

The Indigo Server thinks that there are already 5 different Mac clients connected to it (which is the simultaneous limit). If you don't have 5 different Macs connecting to the same Indigo Server then it's likely that you just need to reboot your Mac. Sometimes macOS will fail to properly close network connections so the Indigo Server never gets the signal that the client has disconnected.

Jay (Indigo Support)
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Posted on
Mon Oct 30, 2023 2:16 pm
marcel langelaan offline
Posts: 65
Joined: May 12, 2017

Re: No 2nd client allowed

Hi Jay,

During the reboot the Mac crashed. Can you please free-up the license so I can install Indigo on another Mac?

Thx in advance

Posted on
Mon Oct 30, 2023 3:15 pm
matt (support) offline
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Posts: 21417
Joined: Jan 27, 2003
Location: Texas

Re: No 2nd client allowed

Yes, we've reset your license activation.

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