Client App Won't Open

Posted on
Tue Sep 26, 2023 10:04 am
aldera offline
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Posts: 188
Joined: Aug 30, 2016
Location: Michigan, USA

Client App Won't Open

Well, I did something stupid. I didn't realize I was logged into my Indigo Client on my NON Indigo server Mac and clicked on the "Start Server" menu item. I don't remember what the popup window said but it asked for my username and password and when I tried to start it, it obviously didn't work since there was no server to start.

Now, when I try to start the client app on the NON server Mac, I get the "Folder Permissions are not correct" popup window. I tried re-installing the client app but it didn't work. Next, I tried installing the IndigoPermFixer.dmg but it won't load, I assume because there's no Indigo Server app on the Mac.

What's my next step to try? The Mac with the server app on it is running fine. Also, the client app on another Mac can remotely connect to the server.

Thanks for any help.

Ralph

Posted on
Wed Sep 27, 2023 10:03 am
jay (support) offline
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Joined: Mar 19, 2008
Location: Austin, Texas

Re: Client App Won't Open

Best course of action is to Uninstall Indigo from your client system, then install the client only.

Jay (Indigo Support)
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Posted on
Wed Sep 27, 2023 11:20 am
aldera offline
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Posts: 188
Joined: Aug 30, 2016
Location: Michigan, USA

Re: Client App Won't Open

That worked. Thank you.

Ralph

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