Indigo 7.3 unexpected quit

Posted on
Wed Oct 16, 2019 3:44 pm
Colly offline
Posts: 535
Joined: Jan 16, 2016
Location: Ireland

Indigo 7.3 unexpected quit

Hi Matt/Jay,
I've had my 2nd unexpected quit tonight, had another one a few weeks back and just restarted and forgot about it. All was working fine and then a motion sensor didn't turn on a light. I followed up on it and found the server had stopped. See below last event before it quit and then when I manually restarted.
Code: Select all
2019-10-16 22:16:05.999   Trigger   Kitchen Light Off
2019-10-16 22:16:06.069   Z-Wave   sent "Kitchen Light" off
2019-10-16 22:16:12.614   Z-Wave   received "Kitchen Light" power load to 0.0 W
2019-10-16 22:30:42.448   Application   Starting Indigo Server version 7.3.1 (Mac OS X 10.12.6)
2019-10-16 22:30:44.363   Application   Loading attachments

Any suggestions?
TIA Colly

Posted on
Thu Oct 17, 2019 4:12 pm
matt (support) offline
Site Admin
User avatar
Posts: 21411
Joined: Jan 27, 2003
Location: Texas

Re: Indigo 7.3 unexpected quit

Hi Colly,

Looks like the Indigo Server crashed. Are you using Indigo's built-in email sending or scanning capability (not the BetterEmail plugin)? If so, we recommend switching over to the BetterEmail plugin – it is more stable and we'll be transitioning to a solution like that in the future.

If that isn't the case then check the following folders to see if there are any Indigo related crash log files saved:

/Library/Logs/CrashReporter/
/Library/Logs/DiagnosticReports/
~/Library/Logs/CrashReporter/
~/Library/Logs/DiagnosticReports/

You can open each folder from the Finder using the Go->Go to Folder... menu item and copy/pasting in the folder paths individually. If you have any recent Indigo related files (sort by date) then email us (indigo-support AT indigodomo DOT com) the most recent 2 or 3.

Image

Posted on
Thu Oct 17, 2019 4:42 pm
Colly offline
Posts: 535
Joined: Jan 16, 2016
Location: Ireland

Re: Indigo 7.3 unexpected quit

Hi Matt,

I do use the Indigo built in mail. I'll look to change over to BetterEmail. I will send files separately.

Colly

Page 1 of 1

Who is online

Users browsing this forum: No registered users and 2 guests