Device Lock Actions

I am adding a new action, I go to the type>device actions>lock controls. Nothing shows up in that menu. This is true whether it is an existing action or a new one. Also, I had existing lock actions and they do still function, but when I edit the action, no device shows up and it has reverted back to a turn on/off appliance or light control for the type.

I've restarted indigo with no change.

Any other troubleshooting steps that I can take?

What devices are they?

What version Indigo and MacOS are you on?


Sent from my iPhone using Tapatalk Pro

They are Yale dead bolts. I just got two new ones on Prime day, but I've had the other one for 3 or 4 years now and it hasn't been a problem before. So I don't think it is device related.

Indigo 7.3

Mac OS 10.12.6

[matt (support)]

That is really strange (and sure sounds like a bug). Re-sync one of the locks and copy/paste the Event Log window results into a reply.

Code: Select all

Z-Wave                          Syncing - started for "Side Door"
   Z-Wave                          Syncing - retrieved module neighbors list: 1, 3, 8, 11, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 25, 26
   Z-Wave                          Syncing - assigning return route to "010 - Side Door"

Jul 20, 2019, 1:01:22 PM
   Received INSTEON                "Motion - Great Room Living" off (button 1)
   Z-Wave                          Syncing - assigned return route
   Received INSTEON                "Motion - Great Room Kitchen" off (button 1)
   Error                           unable to execute action -- device plugin Action Collection not running
   Z-Wave Error                    Syncing - failed
   Z-Wave Error                    Timeout waiting for "010 - Side Door". Module might be asleep, or is unreachable.

Jul 20, 2019, 1:01:55 PM
   Z-Wave Lock Manager Debug       Node ID 10 (Hex 10) found in lockIDs
   Z-Wave Lock Manager Debug       Door: 01 0D 00 04 00 0A 07 62 03 00 00 02 FE FE FF
   Z-Wave Lock Manager Debug       
   Z-Wave Lock Manager Debug       Node:  10
   Z-Wave Lock Manager Debug       Type:  0
   Z-Wave Lock Manager Debug       User:  0
   Z-Wave Lock Manager             Status: Door is unlocked [Node: 10]
   Z-Wave Lock Manager Debug       Updating state: lockState
s

[matt (support)]

Ah... restart your Indigo Server. One of Indigo's internal plugins apparently died.

Bingo! Thanks Matt. You guys rock as always