Client Application Crashes on Launch

Posted on
Mon Oct 23, 2017 7:00 am
bjones offline
Posts: 13
Joined: Oct 22, 2017

Client Application Crashes on Launch

New Indigo user excited to be a part of such a cool community.

Something strange started happening on my server machine. Starting yesterday, I can no longer open the client. When I try to launch Indigo, it almost immediately crashes and throws the error log. I have tried restarting the machine (several times) and I also reinstalled the latest version.

Are there any other suggested troubleshooting steps in this situation? System info attached.
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Posted on
Mon Oct 23, 2017 9:24 am
jay (support) offline
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Joined: Mar 19, 2008
Location: Austin, Texas

Re: Client Application Crashes on Launch

Send us any crash logs there are for the client (support@indigodomo.com) and reference this thread in the email.

Jay (Indigo Support)
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Posted on
Mon Oct 23, 2017 9:35 am
bjones offline
Posts: 13
Joined: Oct 22, 2017

Re: Client Application Crashes on Launch

Thanks! Email sent.

Posted on
Tue Nov 07, 2017 9:06 pm
matt (support) offline
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Joined: Jan 27, 2003
Location: Texas

Re: Client Application Crashes on Launch

Indigo 7.1.1 is now available for download and should prevent the crashing issue.

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