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Is reflector down?

PostPosted: Sat Nov 17, 2018 10:47 am
by DVDDave
I finally upgraded to Mojave and got everything working except my SSL reverse proxy. This has been a pain every time I have to configure it and I can't figure out what is wrong. So I decided to switch over the the reflector and will need to update tons of links to my server in various places. However, when I activated and tried to access the reflector, I get the response "Reflector connection is currently down". Does this mean the entire reflector system is down or that there is some issue with my setup? One of the reasons I like running my own connection is that I can ensure it's working when I need it so hopefully this is not a frequent occurrence. Thanks.

--Dave

Re: Is reflector down?

PostPosted: Sat Nov 17, 2018 12:03 pm
by DVDDave
I got it working by removing /indigo/ from the root path. It was needed for the reverse proxy but apparently the reflector doesn't use it.

Re: Is reflector down?

PostPosted: Sat Nov 17, 2018 1:57 pm
by jay (support)
Yeah, when you see that error it's most likely because your Indigo Server hasn't successfully started up the reflector process (the error comes from our hosted systems).

I think you'll find our servers are extremely reliable in terms of uptime. I don't even remember the last time we took them down intentionally much less when they went down for some other unexpected reason.

Re: Is reflector down?

PostPosted: Sat Nov 17, 2018 2:25 pm
by DVDDave
Thanks, Jay and you were right all along (as usual). I should have converted to the reflector long ago. It's working well and was easy to change over. So glad not to have to deal with the reverse proxy any longer.