Reflector errors for multiple days

Posted on
Mon Aug 30, 2021 8:41 am
jjpmir04 offline
Posts: 15
Joined: Aug 25, 2021

Reflector errors for multiple days

Hi, I am logging errors for reflector and I think it's likely related to anti-virus and malware scanners I've got running

I'm running little snitch and I've pinged the following sites to trigger the approval / denial dialog for little snitch
Also running BitDefender and Malwarebytes

ping IndigoDomo.com
ping IndigoDomo.net
homeautomation-prete.indigodomo.net
homeautomation-prete.indigodomo.com

I've approved all network connections prompted by these pings.

I've restarted the app and the computer. Network connections have been tested. There is no proxy on this connection.

Stopped the local server, started the local server.

Two network interfaces are active ethernet and wi-fi via amplify router and a mesh network from the same.

Full log since reboot:
Code: Select all
Aug 30, 2021 at 9:19:24 AM
   Starting Indigo Server version 2021.1.1 on macOS Version 11.5.2 (Build 20G95)
   Loading database "/Library/Application Support/Perceptive Automation/Indigo 2021.1/Databases/GEN 7 Z-Wave Test Database.indiDb"
   Loading disabled plugins
   Found disabled interface "Virtual Devices 2021.1.0"
   Found disabled plugin "Timers and Pesters 2021.1.0"
   Found disabled plugin "Alexa 2021.1.1"
   Found disabled plugin "Airfoil Pro 2021.1.0"
   Found disabled plugin "NOAA Weather 2021.1.0"
   Found disabled interface "INSTEON Commands 2021.1.0"
   Found disabled plugin "EasyDAQ Relay Card 2021.1.1"
   Found disabled plugin "iTunes 2021.1.0"
   Loading internal plugins
   Loading interface "Z-Wave 2021.1.1"
   Starting interface "Z-Wave 2021.1.1" (pid 997)
   Loading plugin "Web Server 2021.1.1"
   Starting plugin "Web Server 2021.1.1" (pid 998)
   Loading plugin "Action Collection 2021.1.0"
   Starting plugin "Action Collection 2021.1.0" (pid 999)
   Loading plugin "SQL Logger 2021.1.0"
   Starting plugin "SQL Logger 2021.1.0" (pid 1000)
   Loading plugin "Email+ 2021.1.1"
   Starting plugin "Email+ 2021.1.1" (pid 1001)
   Loading plugin "Global Property Manager 2021.1.0"
   Starting plugin "Global Property Manager 2021.1.0" (pid 1002)
   Started plugin "Global Property Manager 2021.1.0"
   Started plugin "Email+ 2021.1.1"
   Started plugin "SQL Logger 2021.1.0"
   SQL Logger                      connected to /Library/Application Support/Perceptive Automation/Indigo 2021.1/Logs/indigo_history.sqlite
   SQL Logger                      searching for unused variable tables
   SQL Logger                      search complete (none found)
   SQL Logger                      updating all device tables
   SQL Logger                      updating all variable tables
   SQL Logger                      update complete
   Started plugin "Action Collection 2021.1.0"
   Started plugin "Web Server 2021.1.1"
   Web Server                      Starting Indigo Web Server...
   Web Server client connected
   Web Server                      started on port 8176 -- authentication enabled: oauth, digest
   Bonjour registered "Indigo - GEN 7 Z-Wave Test Database"
   Reflector                       starting reflector connection to https://homeautomation-prete.indigodomo.net
   Started interface "Z-Wave 2021.1.1"
   Z-Wave Debug                    starting serial connection loop
   Z-Wave Debug                    starting zwave packet parser thread
   Z-Wave Debug                    SENT getVersion: 01 03 00 15 E9
   Z-Wave Debug                    RCVD getVersion: 01 10 01 15 5A 2D 57 61 76 65 20 37 2E 31 31 00 07 97 (no inbound callback)
   Z-Wave Debug                    . .  getVersion: Z-Wave 7.11 bridge controller
   Z-Wave Debug                    SENT getHomeID: 01 03 00 20 DC
   Z-Wave Debug                    RCVD getHomeID: 01 08 01 20 E4 34 E8 0A 01 E5 (no inbound callback)
   Z-Wave Debug                    . .  getHomeID: E434E80A, nodeID: 001
   Z-Wave Debug                    SENT getInterfaceFeatures: 01 03 00 05 F9
   Z-Wave Debug                    RCVD getInterfaceFeatures: 01 04 01 05 18 E7 (no inbound callback)
   Z-Wave Debug                    . .  getInterfaceFeatures: 18
   Z-Wave Debug                    SENT getInterfaceApiCapabilities: 01 03 00 07 FB
   Z-Wave Debug                    RCVD getInterfaceApiCapabilities: 01 2B 01 07 07 00 00 00 00 04 00 04 F6 87 3E 88 CF 2B C0 4F FB D7 FD E0 07 00 00 80 00 80 86 80 BA 05 00 70 00 00 2E 00 00 00 00 00 A8 (no inbound callback)
   Z-Wave Debug                    . .  getInterfaceApiCapabilities: supportedFuncIDs: 02 03 05 06 07 08 09 0A 0B 10 12 13 14 15 16 1C 20 21 22 23 24 27 28 29 2A 2C 2E 37 38 39 3A 3B 3C 3F 41 42 44 45 46 47 48 49 4A 4B 4D 4F 50 51 53 54 55 56 57 58 5E 5F 60 61 62 63 80 90 92 93 98 A0 A2 A4 A5 A6 A8 A9 AB BD BE BF D2 D3 D4 D6
   Z-Wave Debug                    . .  getInterfaceApiCapabilities: serialApi 7.00, manufactureId 0000, productType 0004, productId 0004
   Z-Wave Debug                    . .  getInterfaceApiCapabilities: SDK6.60.00+ (expecting RSSI value and securityKeyType bytes)
   Z-Wave Debug                    . .  getInterfaceApiCapabilities: supportsGetClearNetworkStats
   Z-Wave Debug                    . .  getInterfaceApiCapabilities: supportsTransmissionMetrics
   Z-Wave Debug                    SENT setApiSetup: 01 05 00 0B 02 01 F2
   Z-Wave Debug                    RCVD setApiSetup: 01 05 01 0B 02 01 F3 (no inbound callback)
   Z-Wave Debug                    . .  setApiSetup: transmissionMetrics enabled
   Z-Wave Debug                    . .  getInterfaceApiCapabilities: supportsBackupRestore
   Z-Wave Debug                    . .  getInterfaceApiCapabilities: supportsS2
   Z-Wave Debug                    . .  getInterfaceApiCapabilities: supportsSmartStart
   Z-Wave Debug                    . .  getInterfaceApiCapabilities: SDK7.00.00+
   Z-Wave                          connected to Z-Stick 7 (ZWA010) interface on /dev/cu.usbserial-14340 (firmware 7.00, minimum SDK 7.00.00)
   Z-Wave Debug                    SENT forceSUC: 01 05 00 54 01 01 AE
   Z-Wave Debug                    RCVD forceSUC: 01 04 01 54 01 AF (no inbound callback)
   Z-Wave Debug                    SENT getInitialNodeData: 01 03 00 02 FE
   Z-Wave Debug                    RCVD getInitialNodeData: 01 25 01 02 08 08 1D F1 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 07 00 32 (no inbound callback)
   Z-Wave Debug                    . .  getInitialNodeData: is static update controller
   Z-Wave Debug                    . .  getInitialNodeData: [1, 5, 6, 7, 8]
   Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 01 BB
   Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 96 01 02 02 01 F3 (no inbound callback)
   Z-Wave Debug                    . .  getNodeProtocolInfo:       node 001, class name: Static Computer Controller
   Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Static Controller : Static Controller : Static Computer Controller (02 : 02 : 01)
   Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
   Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20
   Z-Wave Debug                    . .  getNodeProtocolInfo:     encrypt class commands:
   Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: beaming
   Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 05 BF
   Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 53 9C 01 04 07 01 7A (no inbound callback)
   Z-Wave Debug                    . .  getNodeProtocolInfo:       node 005, class name: Notification Sensor
   Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Notification Sensor : Notification Sensor (04 : 07 : 01)
   Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
   Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20
   Z-Wave Debug                    . .  getNodeProtocolInfo:     encrypt class commands:
   Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
   Z-Wave                          found module included in controller with no matching device (missing or disabled): 005 - Notification Sensor
   Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 06 BC
   Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 53 9C 01 04 07 01 7A (no inbound callback)
   Z-Wave Debug                    . .  getNodeProtocolInfo:       node 006, class name: Notification Sensor
   Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Notification Sensor : Notification Sensor (04 : 07 : 01)
   Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
   Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20
   Z-Wave Debug                    . .  getNodeProtocolInfo:     encrypt class commands:
   Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
   Waiting for internal plugins to initialize
   Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 07 BD
   Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 0F 01 F2 (no inbound callback)
   Z-Wave Debug                    . .  getNodeProtocolInfo:       node 007, class name: Basic Repeater Slave
   Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : Repeater Slave : Basic Repeater Slave (04 : 0F : 01)
   Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
   Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20
   Z-Wave Debug                    . .  getNodeProtocolInfo:     encrypt class commands:
   Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
   Z-Wave Debug                    SENT getNodeProtocolInfo: 01 04 00 41 08 B2
   Z-Wave Debug                    RCVD getNodeProtocolInfo: 01 09 01 41 D3 9C 01 04 03 01 FE (no inbound callback)
   Z-Wave Debug                    . .  getNodeProtocolInfo:       node 008, class name: AV Control Point
   Z-Wave Debug                    . .  getNodeProtocolInfo:            class hierarchy: Routing Slave : AV Control Point : -- (04 : 03 : 01)
   Z-Wave Debug                    . .  getNodeProtocolInfo:         base class command: 00
   Z-Wave Debug                    . .  getNodeProtocolInfo:   supported class commands: 20
   Z-Wave Debug                    . .  getNodeProtocolInfo:     encrypt class commands:
   Z-Wave Debug                    . .  getNodeProtocolInfo:                   features: routing, beaming
   Z-Wave Debug                    overriding node 008 type from zwCustomType to zwSoundSwitchType
   Z-Wave Debug                    starting node healing thread
   Z-Wave Debug                    starting node status polling thread
   Loading external plugins
   Loading plugin "NOAA Weather Plus 1.1.19"
   Starting plugin "NOAA Weather Plus 1.1.19" (pid 1023)
   Loading plugin "utilities 1.18.32"
   Starting plugin "utilities 1.18.32" (pid 1025)
   Started plugin "NOAA Weather Plus 1.1.19"
   Started plugin "utilities 1.18.32"
   utilities                       no fname:/Library/Application Support/Perceptive Automation/Indigo 2021.1/Preferences/Plugins/com.karlwachs.utilities/PLUGINSusedForCPUlimts.json
   utilities                       testing if variable enableTimeTracking_utilities is == on/off/print-option to enable/end/print time tracking of all functions and methods (option:'',calls,cumtime,pcalls,time)
   utilities                       myLogSet setting parameters -- logFileActive= standard; logFile= ;  debugLevel= []; maxFileSize= 5000000
   utilities                       initialized
   utilities                       Utilities plugin initialized, ==> select  action from plugin menu
   Waiting for external plugins to initialize
   Starting triggers and schedules

Aug 30, 2021 at 9:20:38 AM
   Error                           reflector connection not open
   Warning                         reflector reconnection scheduled in 5 seconds
   Reflector                       restarting reflector connection to https://homeautomation-prete.indigodomo.net

Aug 30, 2021 at 9:21:04 AM
   Error                           reflector connection not open
   Warning                         reflector reconnection scheduled in 2 minutes
   Indigo Cocoa client connected

Aug 30, 2021 at 9:23:05 AM
   Reflector                       restarting reflector connection to https://homeautomation-prete.indigodomo.net

Aug 30, 2021 at 9:23:25 AM
   Error                           reflector connection not open
   Warning                         reflector reconnection scheduled in 6 minutes

Aug 30, 2021 at 9:29:26 AM
   Reflector                       restarting reflector connection to https://homeautomation-prete.indigodomo.net

Aug 30, 2021 at 9:29:47 AM
   Error                           reflector connection not open
   Warning                         reflector reconnection scheduled in 15 minutes

Posted on
Mon Aug 30, 2021 9:51 am
jay (support) offline
Site Admin
User avatar
Posts: 16995
Joined: Mar 19, 2008
Location: Austin, Texas

Re: Reflector errors for multiple days

Disable all firewalls and try again. Also, please disable Z-Wave debugging so that the log entries you post aren't unnecessarily long with unneeded debug information.

Jay (Indigo Support)
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Posted on
Mon Aug 30, 2021 12:48 pm
jjpmir04 offline
Posts: 15
Joined: Aug 25, 2021

Re: Reflector errors for multiple days

Okay - Little Snitch is off and the Mac's built-in Firewall in System Preferences is off

Amplify does not have a control interface for it's integrated firewall.

Now I will wait for 15 minutes

Thanks,

Jim

Posted on
Mon Aug 30, 2021 4:34 pm
jjpmir04 offline
Posts: 15
Joined: Aug 25, 2021

Re: Reflector errors for multiple days

Thanks Jay,

That worked - it was Little Snitch not allowing incoming connections.

Best regards,

Jim

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