Reflector goes down daily

Posted on
Wed Jul 11, 2018 11:27 pm
Brandt offline
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Location: Mission Viejo, CA

Reflector goes down daily

Why does my reflector go down daily? Does it have anything to do with sleep settings on the computer? Internet connectivity?

Indigo 7 w/ Dual-Band 2413U PLM
macOS High Sierra 10.13.x
2011 iMac 3.4 GHz Intel Core i7

Posted on
Thu Jul 12, 2018 10:50 am
jay (support) offline
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Re: Reflector goes down daily

We'll need more details (Event Log lines from around the time the reflector goes down), though if your Mac goes to sleep then that's one obvious one. You can't allow your Mac to sleep if you want Indigo to do anything including be controlled via the reflector.

Jay (Indigo Support)
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Posted on
Thu Jul 12, 2018 11:24 am
Brandt offline
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Location: Mission Viejo, CA

Re: Reflector goes down daily

I thought I saw an article in the wiki for recommended power saving settings. I have sleep set to never for CPU and hard drive.

Indigo 7 w/ Dual-Band 2413U PLM
macOS High Sierra 10.13.x
2011 iMac 3.4 GHz Intel Core i7

Posted on
Thu Jul 12, 2018 1:49 pm
jay (support) offline
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Re: Reflector goes down daily

jay (support) wrote:
We'll need more details (Event Log lines from around the time the reflector goes down)

Jay (Indigo Support)
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Posted on
Thu Jul 12, 2018 4:35 pm
lanbrown offline
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Joined: Sep 26, 2017

Re: Reflector goes down daily

What Mac are you using? Portable machines seem to have more issues than desktop machines. The only almost consistent way I've found to set the settings and have them work unfortunately has been with Profile Manager. Other have ad luck with some programs you can run.

Having the HDD sleep is not a requirement. Depending on the machine, it might be good if it can. If the drive is hard to reach and a consumer grade drive, 24x7 use can wear them out.

Posted on
Thu Jul 12, 2018 11:31 pm
Brandt offline
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Re: Reflector goes down daily

The machine mentioned in my signature is the one being used.


Here are the logs since I restarted the services last night:

Code: Select all

Jul 11, 2018 at 10:24:48 PM
   Starting Indigo Server version 7.1.1 (Mac OS X 10.13.5)
   Loading attachments
   "device target attachment.scpt" script loaded
   "group target attachment.scpt" script loaded
   "growl attachment.scpt" script loaded
   "iTunes attachment.scpt" script loaded
   "scenes attachment.scpt" script loaded
   "time stamp attachment.scpt" script loaded
   Loading database "/Library/Application Support/Perceptive Automation/Indigo 7/Databases/Daniels Residence.indiDb"
   Loading plugin "Action Collection 2.0.4"
   Starting plugin "Action Collection 2.0.4" (pid 66316)
   Loading interface "INSTEON Commands 2.0.10"
   Starting interface "INSTEON Commands 2.0.10" (pid 66317)
   Found disabled interface "Z-Wave 2.0.111"
   Found disabled plugin "Airfoil Pro 1.0.9"
   Found disabled plugin "Alexa-Hue Bridge 1.0.3"
   Found disabled plugin "Cynical Caché 1.6.7"
   Found disabled plugin "EasyDAQ Relay Card 2.0.3"
   Found disabled plugin "Global Property Manager 2.0"
   Found disabled plugin "Growl 2.0.2"
   Found disabled plugin "iCal Alarm Processor 2.0.1"
   Found disabled plugin "iTunes 2.0.4"
   Found disabled plugin "NOAA Weather 2.0.1"
   Found disabled plugin "SQL Logger 2.0.7"
   Found disabled plugin "Switchboard 0.60"
   Found disabled plugin "Timers and Pesters 2.0.2"
   Found disabled interface "Virtual Devices 2.0.4"
   Found disabled plugin "WeatherSnoop 2.1.3"
   Bonjour registered "Indigo - Daniels Residence"
   Reflector                       starting reflector connection to https://bdaniels.indigodomo.net
   Indigo Cocoa client connected
   Started interface "INSTEON Commands 2.0.10"
   Started plugin "Action Collection 2.0.4"
   WebServer client connected
   WebServer                       started on port 8176 -- digest authentication enabled

Jul 11, 2018 at 10:24:54 PM
   Emails on POP server pop.gmail.com will be scanned every 10 minutes

Jul 11, 2018 at 10:24:54 PM
   Connected to PowerLinc 2413U interface on port usbserial-AL02YAW0
   PowerLinc address 44.84.5B, firmware version 9.14

.......


Jul 11, 2018 at 11:18:26 PM
   Received sleep notification from system
   Closed connection to PowerLinc 2413U

Jul 12, 2018 at 5:17:18 PM
   Deleted old log file "2018-06-13 Events.txt"
   Created new log file (Indigo Server version 7.1.1)
   Error                           reflector connection test failed: Reflector connection is currently down.
   Error                           reflector reconnection scheduled in 5 seconds
   Reflector                       restarting reflector connection to https://bdaniels.indigodomo.net

Jul 12, 2018 at 10:21:53 PM
   Received awake notification from system

Jul 12, 2018 at 10:21:58 PM
   Connected to PowerLinc 2413U interface on port usbserial-AL02YAW0
   PowerLinc address 44.84.5B, firmware version 9.14

Jul 12, 2018 at 10:22:35 PM
   Received INSTEON                "Upstairs Hall Motion Sensor" off (button 1)


At this time I navigated to the reflector address in safari and saw the message: "Reflector connection is currently down."

So now I restart the local services to get the reflector back up.

Attached is my energy saver settings
Attachments
Screen Shot 2018-07-12 at 10.28.46 PM.png
Screen Shot 2018-07-12 at 10.28.46 PM.png (32.74 KiB) Viewed 483 times

Indigo 7 w/ Dual-Band 2413U PLM
macOS High Sierra 10.13.x
2011 iMac 3.4 GHz Intel Core i7

Posted on
Fri Jul 13, 2018 10:03 am
jay (support) offline
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Re: Reflector goes down daily

Clearly, from the log, your Mac is telling Indigo that it's going to sleep. This is a relatively common problem, Apple is quite aggressive at trying to sleep Macs (there are definitely bugs around the sleep behavior). There are a few utilities out there that will keep your Mac from going to sleep. I used one called Amphetamine when I was having this issue.

Jay (Indigo Support)
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Posted on
Fri Jul 13, 2018 10:41 am
Brandt offline
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Posts: 410
Joined: Dec 24, 2008
Location: Mission Viejo, CA

Re: Reflector goes down daily

Ah yes I’ve used “caffeine” in the past. I never had this issue when I ran Indigo on an old Mac mini In the past.

Indigo 7 w/ Dual-Band 2413U PLM
macOS High Sierra 10.13.x
2011 iMac 3.4 GHz Intel Core i7

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