Scheduled Prism Server Down Time

[matt (support)]

Our hosted Prism server, which is used to relay reflector connections to the Indigo Server running in your house, will be unreachable for a bit this evening after 11PM CST. This is scheduled down time to replace some of the power circuits in the data center.

During this time you might notice some errors in your Event Log showing connection problems as Indigo tries to reestablish the connection every 15 minutes and remote access via your goprism.com domain will not be available. Sorry for any inconvenience -- we hope this will be a short down time (less than 1 hour).

Regards,
Matt

[matt (support)]

Everything is back up. It looks like downtime was less than 15 minutes. Let me know if your reflector connection did not automatically reconnect.

Regards,
Matt