george99 wrote:My iPhone is on the same network as the Mac mini/indigo server. Strong signal, and often, it just won't connect. Also, My in-wall iPad that is indigo dedicated will also randomly lose connection to the indigo server and then come back after a while.
Colorado4Wheeler wrote:I get that somewhat frequently myself if I let the Indigo app run for a long time, I can almost always get it to reconnect if I force the app closed or reboot the device.
george99 wrote:No, didn't work. Same triggers are showing red.
george99 wrote:Also, another issue that happens a lot lately, not sure if it is related. My iPhone is on the same network as the Mac mini/indigo server. Strong signal, and often, it just won't connect. Also, My in-wall iPad that is indigo dedicated will also randomly lose connection to the indigo server and then come back after a while.
The CPU load of the Mac mini is low, so that's not it. Just curious if you had any suggestions to troubleshoot. I am using Sierra.
jay (support) wrote:The Indigo 7 app? And you say force quit - is it hung up? And reboot which device? Is the client connecting locally or remotely?
jay (support) wrote:george99 wrote:No, didn't work. Same triggers are showing red.
Are the client and server running on the same Mac?george99 wrote:Also, another issue that happens a lot lately, not sure if it is related. My iPhone is on the same network as the Mac mini/indigo server. Strong signal, and often, it just won't connect. Also, My in-wall iPad that is indigo dedicated will also randomly lose connection to the indigo server and then come back after a while.
The CPU load of the Mac mini is low, so that's not it. Just curious if you had any suggestions to troubleshoot. I am using Sierra.
What kind of network configuration do you have? Anything special (guest network, dmz, separate WiFi zones, etc.)?
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