Help with Plug-in

[ksalno]

Newbie running an Indigo trial. My home is full RRA2 for lights, shades, and HVAC, so I'm trying your plug-in first. It installed fine but after I configure it and save the configuration, I'm getting the following error. Note: I'm using IP connectivity.

Dec 15, 2017, 3:29:41 PM
Lutron RRA2/Caséta Error Error in plugin execution runConcurrentThread:

Traceback (most recent call last):
File "plugin.py", line 359, in runConcurrentThread
AttributeError: 'Plugin' object has no attribute 'updater'

Lutron RRA2/Caséta Error plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)

Any help or suggestions appreciated.

Karl

[FlyingDiver]

What plugin version are you running?

Please configure the plugin for debug logging and restart it, then post just the startup log lines here.

[ksalno]

Looks like 7.0.4. I just downloaded and installed it yesterday, so it should be current. Here is the startup messages

Dec 16, 2017, 9:18:10 AM
Created new log file (Indigo Server version 7.1.1)
Received awake notification from system

Dec 16, 2017, 9:20:04 AM
Lutron RRA2/Caséta Debug logLevel = 10
Lutron RRA2/Caséta Debug updateFrequency = 172800.0
Lutron RRA2/Caséta Error Error in plugin execution runConcurrentThread:

Traceback (most recent call last):
File "plugin.py", line 359, in runConcurrentThread
AttributeError: 'Plugin' object has no attribute 'updater'

Lutron RRA2/Caséta Error plugin runConcurrentThread function returned or failed (will attempt again in 10 seconds)
Lutron RRA2/Caséta Running ipStartup
Lutron RRA2/Caséta Connecting via IP to 192.168.82.218
Lutron RRA2/Caséta Debug self.connIP.read: login:
Lutron RRA2/Caséta Debug Sending username.
Lutron RRA2/Caséta Debug self.connIP.read: password:
Lutron RRA2/Caséta Debug Sending password.
Lutron RRA2/Caséta Debug End of connection process.
Lutron RRA2/Caséta Debug Command prompt received. Device is ready.

[ksalno]

BTW, maybe this error is meaningless, as I was able to add a RRA2 device and control it (on/off) from Indigo. However, I'm not seeing any device status info, so it appears to be a one way connection or maybe RRA2 devices don't send state info.

[FlyingDiver]

I think this is related to your issue with the HarmonyHub plugin. It's not loading one of the files (the updater module). It's looking an awful lot like you're using a case-sensitive HFS+ file system, which is not the norm.

[ksalno]

I'm using HFS+ but not the cases-sensitive version AFAIK.

[jay (support)]

Hmm. I wonder if something corrupted your plugin files. Can you compress the plugin (right click on it in a Finder window) and attach the file to a reply in this thread?

We don't allow zip files to be attached (I don't think) - sending it to you is a better idea.

[FlyingDiver]

Hmm. I wonder if something corrupted your plugin files. Can you compress the plugin (right click on it in a Finder window) and attach the file to a reply in this thread?

We don't allow zip files to be attached (I don't think) - sending it to you is a better idea.

Can you attach a zip file to a PM?

[jay (support)]

Hmm. I wonder if something corrupted your plugin files. Can you compress the plugin (right click on it in a Finder window) and attach the file to a reply in this thread?

We don't allow zip files to be attached (I don't think) - sending it to you is a better idea.

Can you attach a zip file to a PM?

Don't know for sure, but I sorta doubt it.

[FlyingDiver]

Don't know for sure, but I sorta doubt it.

I was on my phone before, so I couldn't check. I just did, and there's no option for attachments on a PM. Rats.

[jay (support)]

I was on my phone before, so I couldn't check. I just did, and there's no option for attachments on a PM. Rats.

Have him create an issue in your GitHub repo and attach there?

[FlyingDiver]

I was on my phone before, so I couldn't check. I just did, and there's no option for attachments on a PM. Rats.

Have him create an issue in your GitHub repo and attach there?

D'oh. Good idea.

[FlyingDiver]

I'm using HFS+ but not the cases-sensitive version AFAIK.

Please create a compressed zip file of the plugin as installed (right click in Finder), then create an issue on GitHub and attach it: https://github.com/FlyingDiver/Indigo-radiora2/issues

[ksalno]

OK, sorry but I'm more of a Windows guy although I can find my way around on a Mac. I can't find this plug-in in Finder, other than the original zip file I downloaded to install it. I tried a number of keyword searches and I tried looking in the contents for the Indigo app itself, but I don't see it. Where do I find the plug-in so I can create the zip?

[FlyingDiver]

OK, sorry but I'm more of a Windows guy although I can find my way around on a Mac. I can't find this plug-in in Finder, other than the original zip file I downloaded to install it. I tried a number of keyword searches and I tried looking in the contents for the Indigo app itself, but I don't see it. Where do I find the plug-in so I can create the zip?

In Finder, press shift-command-G, then paste in "/Library/Application Support/Perceptive Automation/Indigo 7/Plugins".