I received an email from them yesterday that they were processing a replacement.
There were no questiones raised when I sent them the following email:
DEC 05, 2014 | 07:50AM PST
Original message
Korey wrote:
Looks like the EZIO40 has corrupt firmware as it is reporting it self as device type ID 810 with firmware version 9C, it should be: ID of 1800, not 810.
I have tried a factory reset a few times, and it still reports the incorrect ID:
PowerLinc Linking - received module button pressed from 28.AD.41
PowerLinc Linking - sending engine version request to 28.AD.41
PowerLinc Linking - received engine version 01 from 28.AD.41
PowerLinc Linking - sending id request for device information to 28.AD.41
PowerLinc Linking - received id request response from 28.AD.41
Error Linking - no match found for device type ID 810 with firmware version 9C
Error linking failed
Please advise.
--------------------------
Korey Sherwin
Subject: Order 1400053638
DEC 11, 2014 | 10:49AM PST
Taylor Goodwyn replied:
Korey,
Thank you for contacting Smarthome.
We have issued an RMA for the requested item. Please check your email for the RMA as well as a prepaid shipping label.
Please do not hesitate to contact us if we can be of further assistance.
Taylor Goodwyn
Smarthome Customer Support
http://www.smarthome.com
I'll let you know when the replacement arrives, and if it has 1800 Firmware.
Lesson learned, always buy from Norm. he's all over quick support..
Was planning to have the pool water features automated by now in time for holiday visitors...