Very strange problem with FanLinc

Posted on
Thu Jun 29, 2017 12:31 pm
gregss offline
Posts: 88
Joined: Sep 21, 2006
Location: Atlanta, GA

Very strange problem with FanLinc

I have a very strange problem happening with a new, out-of-box FanLinc. I have an Indigo action group set up to Cycle Through Speed Control States on the FanLinc. That works fine:
Indigo-AG.jpeg
Indigo-AG.jpeg (34.31 KiB) Viewed 1062 times


However, when I call that AG from a trigger when a button press is received from a new, out-of-box FanLinc in the same room, the very same "cycle speed" action group causes the light connected to the FanLinc, not the fan motor, to adjust its brightness. Here's the trigger:
Indigo-AG.jpeg
Indigo-AG.jpeg (34.31 KiB) Viewed 1062 times

Indigo-TriggerAction.jpeg
Indigo-TriggerAction.jpeg (38.89 KiB) Viewed 1062 times


The log output shows what I would expect, but it's not right:
Code: Select all
 Action Group                    2/Jacob - Toggle Fan Speed
   Sent INSTEON                    "2/Jacob - Fan" set motor speed to high
   Action Group                    2/Jacob - Toggle Fan Speed
   Sent INSTEON                    "2/Jacob - Fan" set motor speed to medium
   Action Group                    2/Jacob - Toggle Fan Speed
   Sent INSTEON                    "2/Jacob - Fan" set motor speed to low
   Action Group                    2/Jacob - Toggle Fan Speed
   Sent INSTEON                    "2/Jacob - Fan" set motor speed to off
   Received INSTEON                "2/Jacob - Keypad (no load)" on (button 4)
   Trigger                         2/Jacob - Keypad - Button 4 Pressed
   Action Group                    2/Jacob - Toggle Fan Speed
   Sent INSTEON                    "2/Jacob - Fan" set motor speed to high          (***NO, the light changed brightness***)
   Received INSTEON                "2/Jacob - Keypad (no load)" on (button 4)
   Trigger                         2/Jacob - Keypad - Button 4 Pressed
   Action Group                    2/Jacob - Toggle Fan Speed
   Sent INSTEON                    "2/Jacob - Fan" set motor speed to medium          (***NO, the light changed brightness***)
   Received INSTEON                "2/Jacob - Keypad (no load)" on (button 4)
   Trigger                         2/Jacob - Keypad - Button 4 Pressed
   Action Group                    2/Jacob - Toggle Fan Speed
   Sent INSTEON                    "2/Jacob - Fan" set motor speed to low          (***NO, the light changed brightness***)
   Received INSTEON                "2/Jacob - Keypad (no load)" on (button 4)
   Trigger                         2/Jacob - Keypad - Button 4 Pressed
   Action Group                    2/Jacob - Toggle Fan Speed
   Sent INSTEON                    "2/Jacob - Fan" set motor speed to off          (***NO, the light turned off**)


Any ideas? Or have I stumbled onto a bug?

Edit: I'm running Indigo v7.0.3.

Thanks,
-Greg
Attachments
Indigo-Trigger.jpeg
Indigo-Trigger.jpeg (42.3 KiB) Viewed 1062 times

Posted on
Thu Jun 29, 2017 4:18 pm
jay (support) offline
Site Admin
User avatar
Posts: 18199
Joined: Mar 19, 2008
Location: Austin, Texas

Re: Very strange problem with FanLinc

Are you positive that when you execute the group manually it's working? I can't imagine why it's not working, and particularly working differently depending on how it's called. I'm wondering if you just have a flaky FanLinc. You can see that the actions are performing correctly, at least as far as Indigo is concerned. The only way the action would have known to go to the next slowest speed is by examining the FanLinc's current speed. So the FanLinc is reporting speed changes correctly, it's just not doing them right.

I'd first try to just redo the Define and Sync to see if it's just got some corrupt links. Next (unfortunately), you'll want to do a factory reset on it then redo the define and sync.

One more thing: are you sure that it's working at all any time? If you have the blue and black wires crossed, you'd see this behavior...

Jay (Indigo Support)
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Posted on
Fri Jun 30, 2017 11:31 am
gregss offline
Posts: 88
Joined: Sep 21, 2006
Location: Atlanta, GA

Re: Very strange problem with FanLinc

Jay,

Thanks for the response. I re-enrolled the device via Define and Sync. That didn't solve the problem, unfortunately. Not eager to take down the fan cowling if it wasn't necessary, I tried inserting a 1-second delay in the action group rule. That did the trick. I suspect that there was some cross talk on the line from the original button press on the KeypadLinc, and that was causing the problem.

But it was the strangest thing — light and fan all worked fine (and correctly) when controlled independently from Indigo. But when the button press on the KPL was added to the mix, it reversed things.

-Greg

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