PowerLinc and SynchroLine not responding

Posted on
Thu Jun 29, 2017 9:26 am
jasiii offline
Posts: 6
Joined: May 20, 2014

PowerLinc and SynchroLine not responding

good day all

I have a new PowerLinc 2413U and my X10 devices seem to function . I am trying to get two new SynchroLinc 2423A5 Insteon units to respond
The PowerLinc controller sees both units, at least both have green LEDs .. it just will NOT turn them on or off.
Firmware is i2 engine/30 ..

Does anyone have any tips or suggestions to enable these units ??

Thanks in advance

Jim Sterling

Posted on
Thu Jun 29, 2017 9:43 am
jay (support) offline
Site Admin
User avatar
Posts: 18200
Joined: Mar 19, 2008
Location: Austin, Texas

Re: PowerLinc and SynchroLine not responding

The SynchroLinc isn't an On/Off device that you can control. Rather, it's a device that can detect when the load that's plugged into it goes on and off and then it can send a signal to another device (or Indigo) that will notify of the state change. For instance, I use one to know when my washing machine goes on and off so I can get a reminder to put the clothes in the dryer when the washing machine is done (in case I don't hear the audible alert).

If you're trying to turn on/off something from Indigo, you need an on/off device of some type.

Jay (Indigo Support)
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Posted on
Thu Jul 13, 2017 7:16 pm
jasiii offline
Posts: 6
Joined: May 20, 2014

Re: PowerLinc and SynchroLine not responding

OK So i bought the wrong item ... need to read more before $$$

thank you very much..

Jim Sterling

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