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Why are Keypad LEDs flashing off?

PostPosted: Tue Apr 25, 2017 5:26 am
by eme jota ce
A few of my Insteon keypads occasionally flash off, where all LEDs turn off for less than a second.

I've resync'd each and removed a link to an "Unknown device" in one of them. Also reset the Insteon Interface. Also, unchecked "Report all errors on NAK ...." Finally, I've also manually reset each of the keypads by pulling out the plastic air gap on each.

Anyone know what might cause the keypad to flash dark like that?

Thanks,
mjc

Re: Why are Keypad LEDs flashing off?

PostPosted: Tue Apr 25, 2017 9:21 am
by jay (support)
Sounds like it was doing an internal reset. I'd contact Smarthome about it.

Re: Why are Keypad LEDs flashing off?

PostPosted: Wed Apr 26, 2017 11:02 am
by eme jota ce
jay (support) wrote:
Sounds like it was doing an internal reset. I'd contact Smarthome about it.


Thanks Jay,

Will do.