Why are Keypad LEDs flashing off?

Posted on
Tue Apr 25, 2017 5:26 am
eme jota ce offline
Posts: 618
Joined: Jul 09, 2009
Location: SW Florida

Why are Keypad LEDs flashing off?

A few of my Insteon keypads occasionally flash off, where all LEDs turn off for less than a second.

I've resync'd each and removed a link to an "Unknown device" in one of them. Also reset the Insteon Interface. Also, unchecked "Report all errors on NAK ...." Finally, I've also manually reset each of the keypads by pulling out the plastic air gap on each.

Anyone know what might cause the keypad to flash dark like that?

Thanks,
mjc

Posted on
Tue Apr 25, 2017 9:21 am
jay (support) offline
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Posts: 18200
Joined: Mar 19, 2008
Location: Austin, Texas

Re: Why are Keypad LEDs flashing off?

Sounds like it was doing an internal reset. I'd contact Smarthome about it.

Jay (Indigo Support)
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Posted on
Wed Apr 26, 2017 11:02 am
eme jota ce offline
Posts: 618
Joined: Jul 09, 2009
Location: SW Florida

Re: Why are Keypad LEDs flashing off?

jay (support) wrote:
Sounds like it was doing an internal reset. I'd contact Smarthome about it.


Thanks Jay,

Will do.

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