I just received my PowerLink 2412U from Amazon but the box had been previously opened. The seal was broken. I plugged it into my outlet and connected it to the USB port. The light on the side didn't turn on and I'm getting this error message from Indigo:
- Screen Shot 2018-07-26 at 6.13.54 PM.png (35.87 KiB) Viewed 943 times
- Screen Shot 2018-07-26 at 6.14.11 PM.png (201.74 KiB) Viewed 943 times
Here is my setup:
- Screen Shot 2018-07-26 at 6.14.42 PM.png (42.59 KiB) Viewed 943 times
And it does show up in the Hardware Manager:
- Screen Shot 2018-07-26 at 6.17.25 PM.png (106.55 KiB) Viewed 943 times
Do you think I received a dead device? I'm unsure since it shows up in the Hardware manager but the LED on the device itself doesn't light up.
Thanks!