I need help diagnosing a problem adding a Schlage Connect door lock to Indigo.
My version of Indigo is 7.1.1.
The z-wave interface is an Aeon Labs Z Stick version 2.
The Stick is 12 feet from the door. I have tried putting it on a USB extension cable which did not help.
I have included the lock using the add new encrypted button in the New device window. It took 2 tries but it it looks like it successfully was included.
As soon as the encrypted connection is added I am instructed to perform a synchronization. This fails with a time out. As soon as I start the sync I keep the key pad awake by pressing the outside Schlage button every few seconds. This doesn’t help.
At this point every attempt to add the lock fails with a timeout at the first sync.
Help.