Aeonlabs Home Energy Monitor not syncing?

Hi

I have two Aeonlabs Energy Monitor (Three clamp Zwave) And they are working perfectly.

So i bought a third, but i can't get it to sync properly. It starts but it do not finish?

Anyone know why this happens?

Z-Wave Syncing - started for "033 - Simple Meter"
Z-Wave Syncing - retrieved module neighbors list: 5, 7, 8, 12, 20, 29
Z-Wave Syncing - assigning return route to "033 - Simple Meter"
Z-Wave Syncing - assigned return route
Z-Wave received "Garderob" power load to 36.6 W
Z-Wave Syncing - retrieved manufacture and model names: Aeon Labs - 0086, Home Energy Monitor (ZW095) - 0002005F
Z-Wave Syncing - retrieved protocol version 4.34, app version 1.00
Z-Wave Syncing - retrieved class hierarchy: Routing Slave : Meter : Simple Meter (04 : 31 : 01, base 32)
Z-Wave Syncing - retrieved command classes: 20v1 60v3 85v1 86v1 72v1 8Ev1 70v1 32v4 73v1 56v1 59v1 7Av1 5Av1 5Ev1
Z-Wave Syncing - retrieved encrypt commands: - none -
Z-Wave Syncing - retrieved capabilities: routing, beaming
Z-Wave Syncing - retrieved multi-endpoint types: 1:(31 : 01), 2:(31 : 01), 3:(31 : 01)
Z-Wave Syncing - retrieved multi-endpoint classes: 1:[32 59 5E], 2:[32 59 5E], 3:[32 59 5E]
Z-Wave Syncing - retrieved group 1 associations: [1]
Z-Wave Syncing - group 1 association to interface already exists (skipping)
Z-Wave Error Syncing - failed
Z-Wave Error Timeout waiting for "033 - Simple Meter". Module might be asleep, or is unreachable.


I tried several times, i have removed it and included it again, i have Switch off the power and on again, but always same results?

Thankful for any tips

/Martin

I found out the new one is gen5 so its a different version is it possible to fix?

[matt (support)]

I have the Gen5 ZW095 and am not experiencing any problem with it. Could it be a range (or interference) issue? Can you temporarily move it to be close to the Z-Stick and retry the sync?

It's only one meter a part, probebly faulty then. Thanx anyway / Martin


Skickat från min iPhone med Tapatalk

Hi

I just got a replacement unit. But i have the same issue?

If i look at the logs during sync with debug enable it seems like its indigo that is not answering the unit? (But maybe i misread the log, i am not sure i understand correct)
Is it possible for someone to help me understand?

Thanx

/Martin


Z-Wave Debug RCVD assignReturnRoute: 01 05 00 46 01 00 BD
Z-Wave Debug . . assignReturnRoute: node 038, success 1
Z-Wave Syncing - assigned return route
Z-Wave Debug SENT requestNodeInfo: 01 06 00 60 26 24 13 88
Z-Wave Debug RCVD nodeInfoFrame: 01 17 00 49 84 26 11 04 31 01 5E 86 72 32 56 60 8E 70 59 85 7A 73 5A EF 16
Z-Wave Debug . . nodeInfoFrame: node 038, combined class list: 20v1 60v1 85v1 86v1 72v1 8Ev1 70v1 32v1 73v1 56v1 59v1 7Av1 5Av1 5Ev1
Z-Wave Debug SENT requestManufactureInfo: 01 09 00 13 26 02 72 04 25 14 86
Z-Wave Debug RCVD requestManufactureInfo: 01 0E 00 04 00 26 08 72 05 00 86 00 02 00 5F 77
Z-Wave Debug . . requestManufactureInfo: node 038, manufacturerId 0086, productId 0002005F
Z-Wave Debug . . requestManufactureInfo: Aeon Labs, Home Energy Monitor (ZW095)
Z-Wave Syncing - retrieved manufacture and model names: Aeon Labs - 0086, Home Energy Monitor (ZW095) - 0002005F
Z-Wave Debug SENT requestVersInfoGen: 01 09 00 13 26 02 86 11 25 15 66
Z-Wave Debug RCVD requestVersInfoGen: 01 0F 00 04 00 26 09 86 12 03 04 22 01 00 5F 00 34
Z-Wave Debug . . requestVersInfoGen: node 038, protoVers 4.34, appVers 1.00
Z-Wave Syncing - retrieved protocol version 4.34, app version 1.00
Z-Wave Debug SENT requestVersInfoCmdClass: 01 0A 00 13 26 03 86 13 60 25 16 05
Z-Wave Debug RCVD requestVersInfoCmdClass: 01 0A 00 04 00 26 04 86 14 60 03 22
Z-Wave Debug . . requestVersInfoCmdClass: node 038, class command 60 using version 3
Z-Wave Debug . . requestVersInfoCmdClass: node 038, combined class list: 20v1 60v3 85v1 86v1 72v1 8Ev1 70v1 32v1 73v1 56v1 59v1 7Av1 5Av1 5Ev1
Z-Wave Debug SENT requestVersInfoCmdClass: 01 0A 00 13 26 03 86 13 32 25 17 56
Z-Wave Debug RCVD requestVersInfoCmdClass: 01 0A 00 04 00 26 04 86 14 32 04 77
Z-Wave Debug . . requestVersInfoCmdClass: node 038, class command 32 using version 4
Z-Wave Debug . . requestVersInfoCmdClass: node 038, combined class list: 20v1 60v3 85v1 86v1 72v1 8Ev1 70v1 32v4 73v1 56v1 59v1 7Av1 5Av1 5Ev1
Z-Wave Syncing - retrieved class hierarchy: Routing Slave : Meter : Simple Meter (04 : 31 : 01, base 32)
Z-Wave Syncing - retrieved command classes: 20v1 60v3 85v1 86v1 72v1 8Ev1 70v1 32v4 73v1 56v1 59v1 7Av1 5Av1 5Ev1
Z-Wave Syncing - retrieved encrypt commands: - none -
Z-Wave Syncing - retrieved capabilities: routing, beaming
Z-Wave Debug SENT requestMultiEndPointInfo: 01 09 00 13 26 02 60 07 25 18 9B
Z-Wave Debug RCVD requestMultiEndPointInfo: 01 0A 00 04 00 26 04 60 08 40 03 F8
Z-Wave Debug . . requestMultiEndPointInfo: node 038, numEndPoints 3, sameClass True, notStatic False
Z-Wave Debug SENT requestMultiEndPointDetails: 01 0A 00 13 26 03 60 09 01 25 19 97
Z-Wave Debug RCVD requestMultiEndPointDetails: 01 0E 00 04 00 26 08 60 0A 01 31 01 32 59 5E B5
Z-Wave Debug . . requestMultiEndPointDetails: node 038, endPoint 1, notStatic False, class hierarchy 31 : 01
Z-Wave Debug . . requestMultiEndPointDetails: node 038, combined multi-endpoint types: 1:(31 : 01)
Z-Wave Debug . . requestMultiEndPointDetails: node 038, combined multi-endpoint classes: 1:[32 59 5E]
Z-Wave Debug . . requestMultiEndPointDetails: node 038, combined multi-endpoint types: 1:(31 : 01), 2:(31 : 01)
Z-Wave Debug . . requestMultiEndPointDetails: node 038, combined multi-endpoint classes: 1:[32 59 5E], 2:[32 59 5E]
Z-Wave Debug . . requestMultiEndPointDetails: node 038, combined multi-endpoint types: 1:(31 : 01), 2:(31 : 01), 3:(31 : 01)
Z-Wave Debug . . requestMultiEndPointDetails: node 038, combined multi-endpoint classes: 1:[32 59 5E], 2:[32 59 5E], 3:[32 59 5E]
Z-Wave Syncing - retrieved multi-endpoint types: 1:(31 : 01), 2:(31 : 01), 3:(31 : 01)
Z-Wave Syncing - retrieved multi-endpoint classes: 1:[32 59 5E], 2:[32 59 5E], 3:[32 59 5E]
Z-Wave Debug SENT requestAssociationGroupCount: 01 09 00 13 26 02 85 05 25 1A 7E
Z-Wave Debug RCVD requestAssociationGroupCount: 01 09 00 04 00 26 03 85 06 01 55
Z-Wave Debug . . requestAssociationGroupCount: node 038, group count: 1
Z-Wave Debug SENT requestAssociations: 01 0A 00 13 26 03 85 02 01 25 1B 7B
Z-Wave Debug RCVD requestAssociations: 01 0C 00 04 00 26 06 85 03 01 05 00 01 54
Z-Wave Debug . . requestAssociations: node 038, group: 1, num associations: 1, max associations: 5, replies left: 0
Z-Wave Debug . . requestAssociations: node 038, group: 1, associations: [1]
Z-Wave Syncing - retrieved group 1 associations: [1]
Z-Wave Syncing - group 1 association to interface already exists (skipping)
Z-Wave Debug SENT requestMeterInfo: 01 09 00 13 26 02 32 03 25 1C C9
Z-Wave Debug RCVD requestMeterInfo: 01 0B 00 04 00 26 05 32 04 E1 35 00 31
Z-Wave Debug . . requestMeterInfo: node 038, meterType 01, subTypeFlags 35, supportsReset True
Z-Wave Debug SENT requestMeterInfo: 01 0D 00 13 26 06 60 0D 01 01 32 03 25 1D A5
Z-Wave Debug RCVD multiEndPointPacket: 01 0F 00 04 00 26 09 60 0D 01 01 00 00 E1 35 00 62
Z-Wave Debug . . multiEndPointPacket: node 038, endPoint 1
Z-Wave Debug RCVD requestReply2: 01 0B 00 04 00 26 05 00 00 E1 35 00 FF (hex)
Z-Wave Debug timeout waiting for reply from module (retrying)
Z-Wave Debug SENT requestMeterInfo: 01 0D 00 13 26 06 60 0D 01 01 32 03 25 1E A6
Z-Wave Debug RCVD multiEndPointPacket: 01 0F 00 04 00 26 09 60 0D 01 01 00 00 E1 35 00 62
Z-Wave Debug . . multiEndPointPacket: node 038, endPoint 1
Z-Wave Debug RCVD requestReply2: 01 0B 00 04 00 26 05 00 00 E1 35 00 FF (hex)
Z-Wave Debug timeout waiting for reply from module (retrying)
Z-Wave Debug SENT requestMeterInfo: 01 0D 00 13 26 06 60 0D 01 01 32 03 25 1F A7
Z-Wave Debug RCVD multiEndPointPacket: 01 0F 00 04 00 26 09 60 0D 01 01 00 00 E1 35 00 62
Z-Wave Debug . . multiEndPointPacket: node 038, endPoint 1
Z-Wave Debug RCVD requestReply2: 01 0B 00 04 00 26 05 00 00 E1 35 00 FF (hex)
Z-Wave Debug RCVD requestMeterLevel: 01 14 00 04 00 14 0E 32 02 21 74 00 32 3B A3 00 00 00 00 00 00 3A
Z-Wave Debug timeout waiting for reply from module (retrying)
Z-Wave Debug maximum retry count exceeded waiting reply from module
Z-Wave Error Syncing - failed
Z-Wave Error Timeout waiting for "038 - Simple Meter". Module might be asleep, or is unreachable.

@Matt do you think its fixable or should i send back both units and see if I can order the old one? (I am on the EU version, mayby there is som other differences). /Martin

[matt (support)]

I spent some time debugging into this and have identified 2 bytes that the ZW095 is sending Indigo which are not valid. I sent Aeotec a detailed email about the problem, so hopefully it can be fixed in a firmware update (it looks to be a firmware bug and not a marginal unit). In the mean time I've tried to work around the problem in Indigo. So give this beta version of Indigo's Z-Wave library a try. Double-click it twice (once to unzip it if it isn't automatically unzipped, and again to install it). Then try re-syncing it again and copy/paste the Event Log results into a reply for me.

Hi,

Cannot thank you enough, this is so service minded
People ask me why i chose Indigo, here is one of the reason, the support is ASWHOME

It created two clamps, but i have the three clamp module, is there an easy way to create the third?

Here is the sync



Z-Wave Syncing - started for "038 - Simple Meter"
Z-Wave Syncing - retrieved module neighbors list: 5, 7, 8, 12, 28, 29
Z-Wave Syncing - assigning return route to "038 - Simple Meter"
Z-Wave Syncing - assigned return route
Z-Wave Syncing - retrieved manufacture and model names: Aeon Labs - 0086, Home Energy Monitor (ZW095) - 0002005F
Z-Wave Syncing - retrieved protocol version 4.34, app version 1.00
Z-Wave Syncing - retrieved class hierarchy: Routing Slave : Meter : Simple Meter (04 : 31 : 01, base 32)
Z-Wave Syncing - retrieved command classes: 20v1 60v3 85v1 86v1 72v1 8Ev1 70v1 32v4 73v1 56v1 59v1 7Av1 5Av1 5Ev1
Z-Wave Syncing - retrieved encrypt commands: - none -
Z-Wave Syncing - retrieved capabilities: routing, beaming
Z-Wave Syncing - retrieved multi-endpoint types: 1:(31 : 01), 2:(31 : 01), 3:(31 : 01)
Z-Wave Syncing - retrieved multi-endpoint classes: 1:[32 59 5E], 2:[32 59 5E], 3:[32 59 5E]
Z-Wave Syncing - retrieved group 1 associations: [1]
Z-Wave Syncing - group 1 association to interface already exists (skipping)
Z-Wave Syncing - retrieved parameter 252 "Lock configuration" is false
Z-Wave Syncing - retrieved parameter 3 "Enable energy change reports" is true
Z-Wave Syncing - device "038 - Simple Meter" parameter 3 "Enable energy change reports" changed to false (was true)
Z-Wave Syncing - retrieved parameter 4 "Report threshold watts for total" is 50 watts
Z-Wave Syncing - retrieved parameter 5 "Report threshold watts for clamp 1" is 50 watts
Z-Wave Syncing - retrieved parameter 6 "Report threshold watts for clamp 2" is 50 watts
Z-Wave Syncing - retrieved parameter 8 "Report threshold percentage for total" is 10 %
Z-Wave Syncing - retrieved parameter 9 "Report threshold percentage for clamp 1" is 10 %
Z-Wave Syncing - retrieved parameter 10 "Report threshold percentage for clamp 2" is 10 %
Z-Wave Syncing - retrieved parameter 111 "Reporting interval" is 5 seconds
Z-Wave Syncing - device "038 - Simple Meter" parameter 111 "Reporting interval" changed to 600 seconds (was 5 seconds)
Z-Wave Syncing - retrieved parameter 112 "Reporting interval2" is 120 seconds
Z-Wave Syncing - device "038 - Simple Meter" parameter 112 "Reporting interval2" changed to 600 seconds (was 120 seconds)
Z-Wave Syncing - retrieved parameter 113 "Reporting interval3" is 120 seconds
Z-Wave Syncing - device "038 - Simple Meter" parameter 113 "Reporting interval3" changed to 600 seconds (was 120 seconds)
Z-Wave Syncing - retrieved parameter 101 "Group 1 flags" is 2
Z-Wave Syncing - device "038 - Simple Meter" parameter 101 "Group 1 flags" changed to 16131 (was 2)
Z-Wave Syncing - retrieved parameter 102 "Group 2 flags" is 1
Z-Wave Syncing - device "038 - Simple Meter" parameter 102 "Group 2 flags" changed to 0 (was 1)
Z-Wave Syncing - retrieved parameter 103 "Group 3 flags" is 0
Z-Wave Syncing - device "038 - Simple Meter" parameter 103 "Group 3 flags" changed to 0
Z-Wave Syncing - created device "Watt Pannan"
Z-Wave Syncing - created device "038 - Clamp 1"
Z-Wave Syncing - created device "038 - Clamp 2"

Hi Matt

Looks like I have exactly the same problem. I've tried your new Z-Wave plug in but it didn't help.

I can get an instantaneous and total power reading readings only when I request.

Also I have set the register 101 to 592143 this I thought would return the following values:

Total Readings
kWh
Watt
Voltage
Amperage

Instantaneous
Watts
kWh
Voltage
Amps

I can only see Instantaneous Watts and Total kWh. Does Indigo support these parameters?

I'll second the comment regarding support, its the best system with the best support.

Cheers

MarkZ

[matt (support)]

Looks like I have exactly the same problem. I've tried your new Z-Wave plug in but it didn't help.

Copy/paste the Event Log results showing sync so we can see exactly what is occurring.

I can only see Instantaneous Watts and Total kWh. Does Indigo support these parameters?

Indigo doesn't support/create sensor devices to catch Voltage or Amps, so although you can change the parameter to have the module send those values Indigo won't know what to do with them. You could create a plugin that catches the lower-level Z-Wave commands to translate those (into variable values or plugin devices), but it would be somewhat involved.

[matt (support)]

It created two clamps, but i have the three clamp module, is there an easy way to create the third?

Here is a beta of Indigo's Z-Wave library that will show a device for the 3rd clamp. Re-sync it after you install it (extract it then double-click to install)), and Indigo should create the device for the 3rd clamp.

Hi Matt,

That's a shame about the additional parameters especially as creating a Plugin is probably beyond me with current time constraints.

Here are the logs

Z-Wave Indigo Device "Garage Electric - Meter Total" Z-Wave Properties:
Indigo Z-Wave Version: 2.0.76
Node ID: 104
Model: Home Energy Monitor (ZW095)
Model ID: 0002005F
Manufacturer: Aeon Labs
Manufacturer ID: 0086
Protocol Version: 3.92
Application Version: 1.33
Model Definition Version: 1
Library Type: 3
Class Name: Simple Meter
Class Hierarchy: 04 : 31 : 01
Command Class Base: 32
Command Versions: 20v1 85v1 86v1 72v1 70v1 32v4 73v1 56v1 98v1 59v1 7Av1 5Ev1
Encryption Status: Supported but not Enabled
Multi-Endpoint Types: - none -
Multi-Endpoint Classes: - none -
Multi-Instance Counts: - none -
Features: routing, beaming, security, energyMeter
Neighbors: 20, 22, 26, 35, 38, 42, 48, 83, 86, 88, 89, 91, 93, 94, 95, 96
Associations: 1:[1]
Config Values: 3:0 4:50 5:50 6:50 103:0 8:10 9:10 10:10 111:600 112:600 113:600 252:0 102:0 101:592143

And when I request an update

Z-Wave sent "Garage Electric - Meter Total" energy status request
Z-Wave Debug SENT requestMeterLevel: 01 0A 00 13 68 03 32 01 00 25 3D A6
Z-Wave Debug RCVD requestMeterLevel: 01 15 00 04 00 68 0F 32 02 21 64 00 00 63 9A 00 D5 00 00 63 80 00 33
Z-Wave Debug . . requestMeterLevel: node 104, endpoint None, meterType 01, raw value 6400...
Z-Wave Debug . . requestMeterLevel: 25.498 kWh (float: 25.498000)
Z-Wave received "Garage Electric - Meter Total" energy total to 25.498 kWh
Z-Wave Debug SENT requestMeterLevel: 01 0A 00 13 68 03 32 01 10 25 3E B5
Z-Wave Debug RCVD requestMeterLevel: 01 11 00 04 00 68 0B 32 02 21 74 00 08 CD 94 00 00 00 BD
Z-Wave Debug . . requestMeterLevel: node 104, endpoint None, meterType 01, raw value 7400...
Z-Wave Debug . . requestMeterLevel: 576.916 W (float: 576.916000)
Z-Wave received "Garage Electric - Meter Total" power load to 576.916 W
Z-Wave Debug RCVD requestVarSensorStatus: 01 0C 00 04 00 2C 06 31 05 03 0A 00 2C CC
Z-Wave Debug . . requestVarSensorStatus: node 044, endpoint None, type 3, raw value 0A00...
Z-Wave Debug . . requestVarSensorStatus: 44 lux (float: 44.000000)

Cheers

MarkZ

[matt (support)]

And it is not periodically (every 600 seconds) sending energy and power values to Indigo? Based on the settings it should be. The original post wasn't about the module not sending updates, but was a failure to sync (which we worked around a firmware problem in the beta Z-Wave library above).

Hi Matt,

Sorry if I have misunderstood this post topic.

Yes you are correct, I recieve no updates at all at the set interval. The only way I can get an update is to request it.

Faulty ZW095?

By the way should I revert to the original Z-Wave Plugin?

Cheers

MarKZ

Hi
Thanks Matt
Now i have the third clamp and Everything is working as should

@MarkZ I never tried it at 600sec update but i change the update intervall to 120sec and its working.


/Martin