Indigo7 Z-Wave Issue

Posted on
Sun Nov 13, 2016 9:57 pm
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Indigo7 Z-Wave Issue

Hi
I periodically (maybe every 30 minutes - 1 hour) gets this error in the log...

Code: Select all
14 Nov 2016, 03:44:50
   Z-Wave Error                    Error in plugin execution:

Traceback (most recent call last):
  File "/Library/Application Support/Perceptive Automation/Indigo 7/IndigoPluginHost.app/Contents/PlugIns/serialinterface.py", line 501, in startCommThread
    self.processCommThread()
  File "/Library/Application Support/Perceptive Automation/Indigo 7/IndigoPluginHost.app/Contents/PlugIns/serialinterface.py", line 675, in processCommThread
    self.processQueueInPacket(packet)         # Subclass is required to define.
  File "zwaveinterface.py", line 2224, in processQueueInPacket
  File "zwaveinterface.py", line 2198, in _processFuncCall
  File "zwaveinterface.py", line 2259, in _processCommandReply
  File "zwaveinterface.py", line 2243, in _processFuncTriggersAndBroadcast
  File "zwaveinterface.py", line 2196, in _processFuncCall
  File "zwavecmd_wakeinterval.py", line 182, in _processNodeAwake
AttributeError: 'NoneType' object has no attribute 'wakeDelayProcessingTimer'

   Z-Wave Error                    exc type is <type 'exceptions.AttributeError'>
   Z-Wave Error                    restarting serial connection in 5.0 seconds
   Interface Failure               lost connection with interface
   Z-Wave                          connected to Z-Wave 3.95 static controller interface on /dev/cu.usbmodemFA131 (firmware 1.00)
   Z-Wave                          found module included in controller with no matching device (missing or disabled): 002 - Entry Control


any suggestions?
Thanks for your help

Posted on
Sun Nov 13, 2016 10:06 pm
matt (support) offline
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Re: Indigo7 Z-Wave Issue

That is a buglet we'll have fixed in 7.0.1, hopefully released tomorrow.

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Posted on
Sun Nov 13, 2016 11:46 pm
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Re: Indigo7 Z-Wave Issue

Thanks

Posted on
Mon Nov 14, 2016 11:24 pm
matt (support) offline
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Re: Indigo7 Z-Wave Issue

Indigo 7.0.1 is now available and should fix this problem.

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Posted on
Tue Nov 15, 2016 3:33 am
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Re: Indigo7 Z-Wave Issue

Looks like I'm still getting this issue with 7.0.1...

Code: Select all
   Z-Wave Error                    Error in plugin execution:

Traceback (most recent call last):
  File "/Library/Application Support/Perceptive Automation/Indigo 7/IndigoPluginHost.app/Contents/PlugIns/serialinterface.py", line 501, in startCommThread
    self.processCommThread()
  File "/Library/Application Support/Perceptive Automation/Indigo 7/IndigoPluginHost.app/Contents/PlugIns/serialinterface.py", line 675, in processCommThread
    self.processQueueInPacket(packet)         # Subclass is required to define.
  File "zwaveinterface.py", line 2224, in processQueueInPacket
  File "zwaveinterface.py", line 2198, in _processFuncCall
  File "zwaveinterface.py", line 2259, in _processCommandReply
  File "zwaveinterface.py", line 2243, in _processFuncTriggersAndBroadcast
  File "zwaveinterface.py", line 2196, in _processFuncCall
  File "zwavecmd_wakeinterval.py", line 201, in _processNodeAwake
  File "zwaveinterface.py", line 1722, in sendZwaveNodeCommand
AttributeError: 'NoneType' object has no attribute 'IsTestNode'

   Z-Wave Error                    exc type is <type 'exceptions.AttributeError'>
   Z-Wave Error                    restarting serial connection in 5.0 seconds
   Interface Failure               lost connection with interface
   Z-Wave                          connected to Z-Wave 3.95 static controller interface on /dev/cu.usbmodemFA131 (firmware 1.00)
   Z-Wave                          found module included in controller with no matching device (missing or disabled): 002 - Entry Control
   Z-Wave Error                    device "Door Outside 020 - Door/Window" should be re-synced using the "Define and Sync..." button in the device edit dialog (the internal device definition has been revised)
   Z-Wave Error                    device "021 - Door/Window" should be re-synced using the "Define and Sync..." button in the device edit dialog (the internal device definition has been revised)


I do have a device that needs reincluding but can't get that done as I'm away from the building - might that be involved?

Posted on
Tue Nov 15, 2016 10:16 am
matt (support) offline
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Re: Indigo7 Z-Wave Issue

This is a similar bug but in a different spot. You are correct that it is related to incoming messages to Indigo from modules that are not currently defined/sync'd. We'll get this one fixed in 7.0.2.

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Posted on
Tue Nov 15, 2016 10:26 am
shapa offline
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Re: Indigo7 Z-Wave Issue

Works now!

Cool :)

Posted on
Tue Nov 15, 2016 12:42 pm
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Re: Indigo7 Z-Wave Issue

Thanks Matt

Posted on
Wed Nov 16, 2016 1:37 am
PeteVis offline
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Re: Indigo7 Z-Wave Issue

Matt,

I just upgraded to 7.0.1 and when starting Indigo, I get a Z Wave error... but I think my problem is the other way around.
I have a module that is defined and synced to Indigo, but it is out of battery. Indigo states this that it found a module that doesn't respond, but I also see this in the log :

Z-Wave Error rcvd packet checksum mismatch: 01 14 00 04 00 0F 0E 32 02 21 64 00 01 4B AA 02 58 00 01 18 01 14
Z-Wave Error calculated checksum 39, received 14 (sent NAK)
Z-Wave Error rcvd unexpected bytes (sent ACK): 0F 0E 32 02 21 74 00 00 00 00 00 00 00 00 00 00 8B

Maybe this is completely unrelated to the problem mentioned here, I just wanted to bring it to your attention.
Should I ignore this warning, or do I need to resolve something ?

Posted on
Wed Nov 16, 2016 1:03 pm
matt (support) offline
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Re: Indigo7 Z-Wave Issue

Do you consistently get that exact same error?

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Posted on
Fri Nov 18, 2016 5:04 am
shapa offline
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Re: Indigo7 Z-Wave Issue

Matt,

Hopefully 7.0.2 will be released soon :)

Every ~10 minutes

Z-Wave Error Error in plugin execution:

Traceback (most recent call last):
File "/Library/Application Support/Perceptive Automation/Indigo 7/IndigoPluginHost.app/Contents/PlugIns/serialinterface.py", line 501, in startCommThread
self.processCommThread()
File "/Library/Application Support/Perceptive Automation/Indigo 7/IndigoPluginHost.app/Contents/PlugIns/serialinterface.py", line 675, in processCommThread
self.processQueueInPacket(packet) # Subclass is required to define.
File "zwaveinterface.py", line 2224, in processQueueInPacket
File "zwaveinterface.py", line 2198, in _processFuncCall
File "zwaveinterface.py", line 2259, in _processCommandReply
File "zwaveinterface.py", line 2243, in _processFuncTriggersAndBroadcast
File "zwaveinterface.py", line 2196, in _processFuncCall
File "zwavecmd_wakeinterval.py", line 201, in _processNodeAwake
File "zwaveinterface.py", line 1722, in sendZwaveNodeCommand
AttributeError: 'NoneType' object has no attribute 'IsTestNode'

Z-Wave Error exc type is <type 'exceptions.AttributeError'>
Z-Wave Error restarting serial connection in 5.0 seconds
Interface Failure lost connection with interface

Posted on
Mon Nov 21, 2016 12:05 am
rustyhodge offline
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Re: Indigo7 Z-Wave Issue

I've been having a similar issue after adding some Cooper RF9500 units. I have an existing RF9500 but it's a later firmware version (3.11 works); the ones I just received have version 3.1 and while I can include them, I get errors when the main button is pressed. See below. I think the important line is:

File "zwaveinterface.py", line 2598, in _processBasicGetState
KeyError: 'key onOffState not found in dict'

Here's the full error log:

Code: Select all
   Z-Wave Error                    Error in plugin execution:

Traceback (most recent call last):
  File "/Library/Application Support/Perceptive Automation/Indigo 7/IndigoPluginHost.app/Contents/PlugIns/serialinterface.py", line 501, in startCommThread
    self.processCommThread()
  File "/Library/Application Support/Perceptive Automation/Indigo 7/IndigoPluginHost.app/Contents/PlugIns/serialinterface.py", line 675, in processCommThread
    self.processQueueInPacket(packet)         # Subclass is required to define.
  File "zwaveinterface.py", line 2224, in processQueueInPacket
  File "zwaveinterface.py", line 2198, in _processFuncCall
  File "zwaveinterface.py", line 2259, in _processCommandReply
  File "zwaveinterface.py", line 2243, in _processFuncTriggersAndBroadcast
  File "zwaveinterface.py", line 2196, in _processFuncCall
  File "zwaveinterface.py", line 2598, in _processBasicGetState
KeyError: 'key onOffState not found in dict'

   Z-Wave Error                    exc type is <type 'exceptions.KeyError'>
   Z-Wave Error                    restarting serial connection in 5.0 seconds
   Interface Failure               lost connection with interfaceIndigo Z-Wave Version: 2.0.31

Here's dump of the Cooper RF9500 with firmware 3.1


Node ID: 28
Model: Portable Controller
Model ID: 42430000
Manufacturer: Cooper
Manufacturer ID: 001A
Protocol Version: 3.67
Application Version: 3.01
Model Definition Version: 0
Library Type: 1
Class Name: Portable Controller
Class Hierarchy: 01 : 01 : 00
Command Class Base: 00
Command Versions: 20v1 72v1 85v1 86v1 77v1
Encryption Status: Not Supported
Multi-Endpoint Types: - none -
Multi-Endpoint Classes: - none -
Multi-Instance Counts: - none -
Features: beaming
Neighbors: - none -
Associations: 1:[1]
Config Values: - none -

Posted on
Mon Nov 21, 2016 12:38 am
rustyhodge offline
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Re: Indigo7 Z-Wave Issue

A few extra details: I'm running 7.0.1 and I think the older firmware version of the RF9500 isn't recognized, and that's what's causing the error.

Posted on
Mon Nov 21, 2016 2:32 am
PeteVis offline
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Re: Indigo7 Z-Wave Issue

matt (support) wrote:
Do you consistently get that exact same error?


Ignore my message, I haven't seen the error since I posted this.

Posted on
Mon Nov 21, 2016 10:47 pm
matt (support) offline
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Re: Indigo7 Z-Wave Issue

rustyhodge wrote:
A few extra details: I'm running 7.0.1 and I think the older firmware version of the RF9500 isn't recognized, and that's what's causing the error.

Can you re-sync the one that doesn't work and copy/paste the Event Log results into a reply for me?

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