First, I know this forum is designed for the DSC Plugin, but I'm still hoping someone can point me in the right direction.
I have a DSC 1864 alarm panel, and it went out, so bought a used one from eBay. I had my installer come in and get it setup, but he's not the best at this, so am looking for help.
Right now, when I press the AWAY button on the pad, the screen goes blank. When I have the EnvisaLink issue the AWAY command, the word that comes up on the display is PROGRAM. I was told/read that the pad itself needs to be programmed but can't really find any instructions on how that happens. Frankly, that doesn't make a lot of sense, especially given its the same pad as with the previous panel which worked perfectly. But I honestly have no idea. I do have the installer code, and would like to get this working as it should.. .pressing the AWAY button or issuing the AWAY command via EnvisaLink puts the system into the Armed Away mode.
I have basically the same issue with the STAY command. Pressing the button only blanks the display, so I'm thinking it too needs to be programmed.
I THINK the panel I have is the TYCO PK5501. It has a display that mainly shows the time, so I know its not a full Alpha-numeric display. I'm assuming this should be easy to set right, but I'm curious as to why pressing the buttons the pad and issuing the same command via EnvisaLink, seems to do two different things.