Signal Noise Help, Use Scope?

Hi

I've had my indigo/insteon system working fine for the past few years. Due to our little one growing up, we had to swap the office and baby room. Now my computer and the PLM are no longer in the 'center' of the house, but instead moved over to the very edge of the house, along the outside wall.

I'm having communication issues with different switches, mainly acknowledgement errors. When events are triggered with motion sensors, they don't always work, but when I manually turn something on, it always works... seems really strange. Is there a fix for this? I've tried the 0.02 minute delay and it works only slightly better.

I've tried isolating noise, but it's very random and hard to isolate. When just the computer and light breakers are ON, things work fine. But once other breakers to the house are turned on, the triggered lights only sometimes work. I've tries multiple times, on multiple days, at multiple hours turning OFF all the breakers , and slowly turning them back ON, one at a time. And the results are not consistent.

Can I use an oscilloscope to figure out what the line noise is. Or at what levels they start to interfere with communication. I don't have a scope, but can borrow one. Is there a specific frequency I'm looking for?

FYI, I have Filterlinc on all UPS's, and my large applicances (TV's, Computers, Home Theater Equipment) are all on those UPSes.

Thanks

Hi ketchup318.

I've had problems similar to your for over a year with similar results when attempting to isolate the interference source/s. My computer and PLM are on one side of the house as well (and always has been). I'm afraid I have no solutions for you, but just wanted to chime in in case someone else does. I guess the only other option that I haven't tried (because it isn't a viable long-term option) is moving the computer to a more central location.

[jay (support)]

Using the 3rd party Insteon Health Test tool along with turning circuits on/off may help isolate the combinations of things that are problematic.

Here's what I get, pretty awful


Per-device statistics: name success min avg max stdev avg

1st Floor Hallway (P) 10 0.086 0.213 0.336 0.068 ****
1st Floor Hallway (S1) 9 0.178 0.475 2.500 0.678 *********
1st Floor Hallway (S2) 10 0.154 0.211 0.353 0.062 ****
2nd Floor Hallway (P) 7 0.237 1.267 2.500 0.903 *************************
2nd Floor Hallway (S) 10 0.003 0.409 0.951 0.255 ********
Baby Room 10 0.052 0.193 0.263 0.056 ***
Baby Sound I/O Linc 9 0.237 0.743 2.500 0.624 **************
Baby Star Lights 9 0.193 0.495 2.500 0.676 *********
Christmas Light Switch 0 2.500 2.500 2.500 0.000 **************************************************
Dining Room Lights 10 0.148 0.188 0.222 0.025 ***
Garage Door I/O Linc 10 0.112 0.194 0.239 0.041 ***
Garage Lights 9 0.130 0.439 2.500 0.695 ********
Guest Room 9 0.155 0.421 2.500 0.693 ********
KPL - 1st Floor 10 0.160 0.199 0.268 0.027 ***
KPL - 2nd Floor 9 0.121 0.446 2.500 0.687 ********
Laundry Light 10 0.172 0.199 0.294 0.034 ***
Master Bathroom Lights 9 0.242 0.875 2.500 0.655 *****************
Master Closet Light 9 0.235 0.691 2.500 0.675 *************
Master Fan 8 0.244 1.035 2.500 0.801 ********************
Master Lights 10 0.146 0.400 0.566 0.145 ********
Master Shower Lights 10 0.143 0.350 0.518 0.140 *******
Office Light 1 0.883 2.338 2.500 0.485 **********************************************
RemoteLinc 0 2.500 2.500 2.500 0.000 **************************************************
TV Light 10 0.231 0.621 1.306 0.405 ************
Woot Lights - Baby Monitor 8 0.159 0.720 2.500 0.895 **************


Whole-house statistics:

Success rate: 206 / 250 82.4%
Good, bad, total devices: 11, 14, 25 (good means >=95% reachable)
Average RTT: 0.725

[matt (support)]

Yeah, that is pretty poor. I would start turning off groups of breakers to try to isolate what circuit is causing the problem (re-running iHealth each tim). You'll have errors on the modules that are on the off breakers obviously, so you'll want to ignore those.