No value update (interface freeze)

Posted on
Fri May 12, 2017 2:26 pm
marcel langelaan offline
Posts: 5
Joined: May 12, 2017

No value update (interface freeze)

Hi I am running Indigo 7 with latest RFXcom plugin. Using RFXcom sensors, DS90 motion sensors, etc.
I have the issue that 1x RFXcom sensors and 1 DS90 sensor are not updated/no value change.
Also in the Indigo event log the wrong/freezed value is displayed (no update visible)
It seems that the Indigo RFX driver is freezing for several components.
On the same hardware its working using RFXcom/Windows and RFXmgr.

Please advice which steps i can take to short out this issue.

Posted on
Fri May 12, 2017 5:06 pm
marcel langelaan offline
Posts: 5
Joined: May 12, 2017

Re: No value update (interface freeze)

Downgrade to 1,63 sorted out the issue. Al sensors are now working, and faster.
It seems there is a serious issue with the latest RFX plugin.

Posted on
Sun May 14, 2017 1:33 pm
matt (support) offline
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Location: Texas

Re: No value update (interface freeze)

Can you find the lines in the Event Log files that illustrate the problem?

And are all sensors not working or just those two?

Image

Posted on
Sun May 14, 2017 4:13 pm
marcel langelaan offline
Posts: 5
Joined: May 12, 2017

Re: No value update (interface freeze)

Hi,

Event log gives also wrong value (freeze value).
By playing around with USB disconnect, rebooting etc the latest correct value is displayed.
Only 2 sensors of the 14 around have this issue.
These sensors are working fine under 1.63 => also under RFXmgt software (on same hardware).
Adres changing doesn't sort out the issue.
Its really related to the RFXcom software version 1.63 versus the latest.

cheers Marcel

Posted on
Sun May 14, 2017 5:52 pm
matt (support) offline
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Re: No value update (interface freeze)

I don't doubt it might be the plugin, but I really need to see the Event Log window results showing the problem so I can troubleshoot it.

Image

Posted on
Mon May 15, 2017 3:05 pm
krissh offline
Posts: 88
Joined: Nov 18, 2012
Location: Norway

Re: No value update (interface freeze)

I have a similar problem. Some time after a reboot, all my sensors stop updating their values. There are no errors in the event log. I can press on/off for a wall plug, and there is no errors, but it seems no command is sent. I'm sending you a screenshot and the relevant log file per e-mail.
I will restart now and keep the RFXCOM plugin in debug to see if that produces any relevant log entries.

Posted on
Mon May 15, 2017 3:07 pm
matt (support) offline
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Location: Texas

Re: No value update (interface freeze)

Yes, a debug log would be great. Thanks.

Image

Posted on
Wed May 17, 2017 1:48 pm
marcel langelaan offline
Posts: 5
Joined: May 12, 2017

Re: No value update (interface freeze)

Give me a day or 2 and provide you with the required information.
= With 1.63 and new version.

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