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7.4.4 error on Catalina
Posted:
Mon Dec 09, 2019 10:12 am
by espressodaily
Catalina 10.15.1 (19B88)
Dec 9, 2019 at 11:09:30 AM
Reloading plugin "MyQ 7.4.4"
Stopping plugin "MyQ 7.4.4" (pid 5586)
MyQ Shutting down MyQ
Stopped plugin "MyQ 7.4.4"
Starting plugin "MyQ 7.4.4" (pid 5590)
Started plugin "MyQ 7.4.4"
MyQ Starting MyQ
MyQ Error Garage Door : changeDevice failure, code: 400, response: {"code":"400.301","message":"Bad Request","description":"The serial number was invalid. Please try again."}
Re: 7.4.4 error on Catalina
Posted:
Mon Dec 09, 2019 10:16 am
by FlyingDiver
What exactly were you doing when that happened? Is it repeatable? If so, please turn on debug logging and repeat the steps to get the error, then post that log.
Re: 7.4.4 error on Catalina
Posted:
Mon Dec 09, 2019 3:11 pm
by espressodaily
Trying to unlock the door from the device page. Let me do it again with logging
Re: 7.4.4 error on Catalina
Posted:
Tue Dec 10, 2019 7:44 am
by espressodaily
- Code: Select all
MyQ Debug actionControlDevice: Unlock Garage Door
MyQ Debug myqLogin response = {"SecurityToken":"a965d6cc-285f-4b65-ae59-a90c478ea0e5"}
MyQ Debug myqLogin successful
MyQ Threaddebug myqLogin account_info = {u'UserName': u'agggggg@gmail.com', u'Account': {u'Name': u"xxxxxxx's Account", u'Roles': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/Roles'}, u'UserAllowance': 4, u'DirectoryCodeLength': 0, u'AccessGroups': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/AccessGroups'}, u'Devices': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/Devices'}, u'Id': u'b9c7e13f-3499-4c75-9f89-46d119d86654', u'Zones': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/Zones'}, u'Phone': u'5555555555', u'href': u'http://api.myqdevice.com/api/v5/Accounts/b9c7e13f-3499-4c75-9f89-46d119d86654', u'ContactName': u'xxxxxxx, u'Address': {u'PostalCode': u'11111-1030', u'City': u'city', u'State': u'NY', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}, u'AddressLine1': u'xxxxxx'}, u'TimeZone': u'America/New_York', u'AccessSchedules': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/AccessSchedules'}, u'Email': u'axxxxxx@gmail.com', u'Users': {u'href': u'http://api.myqdevice.com/api/v5/Accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/Users'}}, u'Users': {u'href': u'http://api.myqdevice.com/api/v5/My/Users'}, u'FirstName': u'xxxxx', u'Admin': False, u'AnalyticsId': u'de2b3bb2-5732-4e92-a2c5-ebfed3980249', u'DiagnosticDataOptIn': True, u'Address': {u'PostalCode': u'11111-1030', u'City': u'city', u'Country': {u'href': u'http://api.myqdevice.com/api/v5/Countries/USA', u'Code': u'USA', u'IsEEACountry': False}, u'AddressLine1': u'xxxxxxx'}, u'UserId': u'b9c7e13f-3499-4c75-9f89-46d119d86654', u'RequestAccountLinkInfo': False, u'CultureCode': u'en', u'Phone': u'5555555555', u'LastName': u'xxxxx', u'TimeZone': {u'Id': u'America/New_York', u'Name': u'America/New_York'}, u'Email': u'xxxxx@gmail.com', u'MailingListOptIn': False}
MyQ Debug Garage Door : changeDevice: new state = open
MyQ Threaddebug Garage Door : changeDevice: url = https://api.myqdevice.com/api/v5/Accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/Devices//actions, data = = {'action_type': 'open'}, headers = = {'MyQApplicationId': 'JVM/G9Nwih5BwKgNCjLxiFUQxQijAebyyg8QUHr7JOrP+tuPb8iHfRHKwTmDzHOu', 'Content-Type': 'application/json', 'SecurityToken': u'a965d6cc-285f-4b65-ae59-a90c478ea0e5'}
MyQ Error Garage Door : changeDevice failure, code: 400, response: {"code":"400.301","message":"Bad Request","description":"The serial number was invalid. Please try again."}
Re: 7.4.4 error on Catalina
Posted:
Tue Dec 10, 2019 8:05 am
by FlyingDiver
Was this previously working? What changed since it last worked?
With the logging still set to "Detailed Debugging", click on the status request button on the door device, then post that log segment. I specifically need the line that starts with:
MyQ Threaddebug getDevices device_info =
Re: 7.4.4 error on Catalina
Posted:
Tue Dec 10, 2019 8:36 am
by espressodaily
Thanks for response!
It was previously working. Catalina broke it and I wasn't able to login. New version of plugin allows me to login, but cannot control
Re: 7.4.4 error on Catalina
Posted:
Tue Dec 10, 2019 8:55 am
by FlyingDiver
espressodaily wrote:Thanks for response!
It was previously working. Catalina broke it and I wasn't able to login. New version of plugin allows me to login, but cannot control
I can't imagine what the OS upgrade would change in the plugin. I'm running the same plugin version on my Catalina development server and it works fine.
Maybe the device info will help figure this out.
Re: 7.4.4 error on Catalina
Posted:
Wed Dec 11, 2019 5:35 am
by espressodaily
- Code: Select all
MyQ Threaddebug getDevices device_info = {u'count': 2, u'items': [{u'name': u'Garage Door Opener', u'parent_device_id': u'GW0100018358', u'device_family': u'garagedoor', u'state': {u'use_aux_relay': False, u'max_invalid_attempts': 0, u'control_from_browser': False, u'close': u'http://api.myqdevice.com/api/v5/accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/devices/CG0810207427/close', u'open': u'http://api.myqdevice.com/api/v5/accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/devices/CG0810207427/open', u'aux_relay_behavior': u'None', u'invalid_shutout_period': u'00:00:00', u'rex_fires_door': False, u'last_update': u'2019-12-11T03:21:27.5176452Z', u'passthrough_interval': u'00:00:00', u'attached_work_light_error_present': False, u'online': True, u'report_ajar': False, u'door_state': u'closed', u'invalid_credential_window': u'00:00:00', u'report_forced': False, u'last_status': u'2019-12-11T11:30:49.8523524Z', u'command_channel_report_status': False, u'gdo_lock_connected': False, u'door_ajar_interval': u'00:00:00', u'is_unattended_open_allowed': True, u'aux_relay_delay': u'00:00:00', u'is_unattended_close_allowed': True}, u'href': u'http://api.myqdevice.com/api/v5/accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/devices/CG0810207427', u'parent_device': u'http://api.myqdevice.com/api/v5/accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/devices/GW0100018358', u'device_type': u'garagedooropener', u'created_date': u'2015-10-22T18:14:44.95', u'serial_number': u'CG0810207427', u'device_platform': u'myq'}, {u'name': u'Home', u'device_family': u'gateway', u'state': {u'updated_date': u'2019-12-11T11:30:49.8679742Z', u'physical_devices': [], u'learn_mode': False, u'homekit_enabled': False, u'online': True, u'homekit_capable': False, u'last_status': u'2019-12-11T11:30:49.8523524Z', u'learn': u'http://api.myqdevice.com/api/v5/accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/devices/GW0100018358/learn', u'firmware_version': u'4.2', u'pending_bootload_abandoned': False}, u'href': u'http://api.myqdevice.com/api/v5/accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/devices/GW0100018358', u'device_type': u'ethernetgateway', u'created_date': u'2015-10-22T17:42:45.007', u'serial_number': u'GW0100018358', u'device_platform': u'myq'}], u'href': u'http://api.myqdevice.com/api/v5/accounts/b9c7e13f-3499-4c75-9f89-46d119d86654/devices'}
Re: 7.4.4 error on Catalina
Posted:
Wed Dec 11, 2019 7:04 am
by FlyingDiver
I've created an issue to track this on GitHub:
https://github.com/FlyingDiver/Indigo-MyQ/issues/12Not sure I'll have time to dig into this soon. Got a week-long trip starting Friday, then holidays. There's nothing obviously wrong in the login info you submitted. So I'm afraid this is the symptom of some other change that MyQ is making on the back end.