Schlage BE469 Issues

Posted on
Fri Apr 28, 2017 4:07 pm
NewfD90 offline
Posts: 46
Joined: Mar 17, 2017

Schlage BE469 Issues

First, it locks, unlocks and reports status correctly in Indigo.

However, I can't seem to read back any user pins, and I don't seem to be getting any unlock triggers (on either specific user numbers, or any user number).

The log does report the lock and unlock via the keypad:

Z-Wave received "Front Door Lock" status update locked (via keypad)
Z-Wave received "Front Door Lock" status update unlocked (via keypad)


Is this normal behavior for the BE469 and this plugin?

Thanks!
Chance

Posted on
Sat Apr 29, 2017 1:00 am
howartp offline
Posts: 2800
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: Schlage BE469 Issues

Turn on debugging for the plugin (Plugins > Zwave Lock Manager > Configure)

Do you see any logs about the lock at all, from the plugin? (The snippets above are from pure Indigo, not the plugin).

Peter


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Posted on
Sat Apr 29, 2017 9:02 am
NewfD90 offline
Posts: 46
Joined: Mar 17, 2017

Re: Schlage BE469 Issues

Here's the log file with both Z-Wave and Lock Manager Debug on for a Get Pins 1 through 5:


Apr 29, 2017, 8:59:38 AM
Action Group Get Pins
Z-Wave Lock Manager Debug getUserPin action called
Z-Wave Lock Manager Debug Indigo lock selected: 1355931703
Z-Wave Lock Manager Requesting PIN for user 1
Z-Wave Debug SENT nonceRequest: 01 09 00 13 13 02 98 40 25 A3 AA
Z-Wave Debug RCVD nonceReport: node 019, nonce 94 5E 8B D1 33 1D 07 0A
Z-Wave Debug SENT sendRawZwaveCommand: 63 02 01 (encrypted)
Z-Wave sent "Front Door Lock" raw command [63 02 01]
Z-Wave Lock Manager Debug getUserPin action called
Z-Wave Lock Manager Debug Indigo lock selected: 1355931703
Z-Wave Lock Manager Requesting PIN for user 2
Z-Wave Debug SENT nonceRequest: 01 09 00 13 13 02 98 40 25 A5 AC
Z-Wave Debug RCVD nonceFetch: node 019
Z-Wave Debug RCVD nonceReport: node 019, nonce 7E 67 08 E2 86 E9 77 8A (saving)
Z-Wave Debug SENT nonceReport: 01 11 00 13 13 0A 98 80 54 20 70 B2 D4 16 40 2C 25 A6 67
Z-Wave Debug RCVD encryptedPacket: 00 63 03 01 01 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A (decrypted)
Z-Wave Debug RCVD requestReply1: 01 14 00 04 00 13 0E 63 03 01 01 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A FF (hex)
Z-Wave Debug SENT sendRawZwaveCommand: 63 02 02 (encrypted)
Z-Wave sent "Front Door Lock" raw command [63 02 02]
Z-Wave Lock Manager Debug getUserPin action called
Z-Wave Lock Manager Debug Indigo lock selected: 1355931703
Z-Wave Lock Manager Requesting PIN for user 3
Z-Wave Debug SENT nonceRequest: 01 09 00 13 13 02 98 40 25 A8 A1
Z-Wave Debug RCVD nonceFetch: node 019
Z-Wave Debug RCVD nonceReport: node 019, nonce AA C3 36 69 A8 73 EB C5 (saving)
Z-Wave Debug SENT nonceReport: 01 11 00 13 13 0A 98 80 54 20 70 B2 D4 16 40 2C 25 A9 68
Z-Wave Debug RCVD encryptedPacket: 00 63 03 02 01 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A (decrypted)
Z-Wave Debug RCVD requestReply1: 01 14 00 04 00 13 0E 63 03 02 01 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A FF (hex)
Z-Wave Debug SENT sendRawZwaveCommand: 63 02 03 (encrypted)
Z-Wave sent "Front Door Lock" raw command [63 02 03]
Z-Wave Lock Manager Debug getUserPin action called
Z-Wave Lock Manager Debug Indigo lock selected: 1355931703
Z-Wave Lock Manager Requesting PIN for user 4
Z-Wave Debug SENT nonceRequest: 01 09 00 13 13 02 98 40 25 AB A2
Z-Wave Debug RCVD nonceFetch: node 019
Z-Wave Debug SENT nonceReport: 01 11 00 13 13 0A 98 80 54 20 70 B2 D4 16 40 2C 25 AC 6D
Z-Wave Debug RCVD nonceReport: 18 (RETRANSMIT REQUEST)
Z-Wave Debug SENT nonceReport: 01 11 00 13 13 0A 98 80 54 20 70 B2 D4 16 40 2C 25 AC 6D (re-sent because retransmit request)
Z-Wave Debug . . nonceReport: requeuing 1 unsolicited packets
Z-Wave Debug . . nonceReport: requeuing 1 unsolicited packets
Z-Wave Debug RCVD nonceReport: node 019, nonce 6C 2D 47 84 E5 09 B8 DB (saving)
Z-Wave Debug RCVD encryptedPacket: 00 63 03 03 01 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A (decrypted)
Z-Wave Debug RCVD requestReply1: 01 14 00 04 00 13 0E 63 03 03 01 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A FF (hex)
Z-Wave Debug SENT sendRawZwaveCommand: 63 02 04 (encrypted)
Z-Wave sent "Front Door Lock" raw command [63 02 04]
Z-Wave Lock Manager Debug getUserPin action called
Z-Wave Lock Manager Debug Indigo lock selected: 1355931703
Z-Wave Lock Manager Requesting PIN for user 5
Z-Wave Debug SENT nonceRequest: 01 09 00 13 13 02 98 40 25 AE A7
Z-Wave Debug RCVD nonceFetch: node 019
Z-Wave Debug SENT nonceReport: 01 11 00 13 13 0A 98 80 54 20 70 B2 D4 16 40 2C 25 AF 6E
Z-Wave Debug RCVD nonceReport: 18 (RETRANSMIT REQUEST)
Z-Wave Debug SENT nonceReport: 01 11 00 13 13 0A 98 80 54 20 70 B2 D4 16 40 2C 25 AF 6E (re-sent because retransmit request)
Z-Wave Debug . . nonceReport: requeuing 1 unsolicited packets
Z-Wave Debug . . nonceReport: requeuing 1 unsolicited packets
Z-Wave Debug RCVD nonceReport: node 019, nonce 5F 7B F1 D9 BF E1 18 BB (saving)
Z-Wave Debug RCVD encryptedPacket: 00 63 03 04 01 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A (decrypted)
Z-Wave Debug RCVD requestReply1: 01 14 00 04 00 13 0E 63 03 04 01 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A FF (hex)
Z-Wave Debug SENT sendRawZwaveCommand: 63 02 05 (encrypted)
Z-Wave sent "Front Door Lock" raw command [63 02 05]
Z-Wave Debug RCVD nonceFetch: node 019
Z-Wave Debug SENT nonceReport: 01 11 00 13 13 0A 98 80 54 20 70 B2 D4 16 40 2C 25 B1 70
Z-Wave Debug RCVD encryptedPacket: 00 63 03 05 01 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A (decrypted)
Z-Wave Debug RCVD requestReply1: 01 14 00 04 00 13 0E 63 03 05 01 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A FF (hex)

Posted on
Sat Apr 29, 2017 9:07 am
NewfD90 offline
Posts: 46
Joined: Mar 17, 2017

Re: Schlage BE469 Issues

And for a lock/unlock via the keypad. No logs at all from Lock Manager:


Apr 29, 2017, 9:05:58 AM
Z-Wave Debug RCVD nonceFetch: node 019
Z-Wave Debug SENT nonceReport: 01 11 00 13 13 0A 98 80 75 EF 04 9E 2C 83 EA 6C 25 B4 44
Z-Wave Debug RCVD encryptedPacket: 00 71 05 00 00 00 FF 06 05 00 (decrypted)
Z-Wave Debug RCVD requestAlarmSensorStatus: 01 0F 00 04 00 13 09 71 05 00 00 00 FF 06 05 00 FF
Z-Wave Debug . . requestAlarmSensorStatus: node 019, endpoint None, cmdClass 71, type 0, value 0, classSubKey 710000
Z-Wave Debug . . requestAlarmSensorStatus: typeExt 6, valueExt 5, classSubKeyExt 7100000605
Z-Wave received "Front Door Lock" status update locked (via keypad)

Apr 29, 2017, 9:06:15 AM
Z-Wave Debug RCVD nonceFetch: node 019
Z-Wave Debug SENT nonceReport: 01 11 00 13 13 0A 98 80 6D B0 B0 92 9E AD 30 A0 25 B5 30
Z-Wave Debug RCVD encryptedPacket: 00 71 05 00 00 00 FF 06 06 01 02 (decrypted)
Z-Wave Debug RCVD requestAlarmSensorStatus: 01 10 00 04 00 13 0A 71 05 00 00 00 FF 06 06 01 02 FF
Z-Wave Debug . . requestAlarmSensorStatus: node 019, endpoint None, cmdClass 71, type 0, value 0, classSubKey 710000
Z-Wave Debug . . requestAlarmSensorStatus: typeExt 6, valueExt 6, classSubKeyExt 7100000606
Z-Wave received "Front Door Lock" status update unlocked (via keypad)

Posted on
Sat Apr 29, 2017 4:23 pm
howartp offline
Posts: 2800
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: Schlage BE469 Issues

Interesting....

I'll have to refresh my memory of the Zwave codes to see what is happening with PINs.

It's possible the BE649 isn't fully defined as a lock type by Devs, and it's possible that I ignore anything that's not a Lock - but I can't remember!


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Posted on
Sat Apr 29, 2017 4:29 pm
NewfD90 offline
Posts: 46
Joined: Mar 17, 2017

Re: Schlage BE469 Issues

OK, no worries. Thanks for looking into it.

Let me know if you need anything else.

Chance

Posted on
Thu May 04, 2017 11:15 am
rhanson offline
Posts: 116
Joined: Apr 30, 2013

Re: Schlage BE469 Issues

Just wanted to add some insight here for anyone with these locks.

I have these locks configured as well. Once successfully included into the network, they function.

I had trouble setting PIN codes until I remembered that one lock hadn't been changed from the 4-pin lock code length to a different number of digits. Once I changed that, I am able to set/reset/delete user PINs on all the locks via ZWave Lock Manager actions without issue.

I do see entries in the audit log for user pin entries:

Status: User 1 unlocked door [Node: 60]


Note that the Schlage locks do not report the actual user PIN when requested. You'll get one of two responses:

Status: User code 3 is blank [Node: 58]

This indicates that code 3 is currently unassigned (deleted)

or

Status: User code 2 is 2A 2A 2A 2A 2A 2A 2A 2A 2A 2A [Node: 58]

2A is an asterisk :-)

I have not tried the triggers from the ZWave Lock Manager plugin (it won't be useful to me until it can tell me WHO unlocked the door without having to create umpteen triggers for each user-lock combination), but since it is producing log entries, it should work just fine.

Hope this helps.

Posted on
Thu May 04, 2017 11:26 am
NewfD90 offline
Posts: 46
Joined: Mar 17, 2017

Re: Schlage BE469 Issues

Thanks for the info on the codes. However, all I get in my Indigo log is that the door was unlocked via keypad with no mention of a User #.

Forgive me for the stupid question (I'm new to Indigo), but where is this audit log that you speak of?

Thanks!

Posted on
Thu May 04, 2017 11:32 am
howartp offline
Posts: 2800
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: Schlage BE469 Issues

The audit log is just the log you're already looking at. :-)

I've not had chance to look at my coding yet.


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Posted on
Thu May 04, 2017 11:34 am
NewfD90 offline
Posts: 46
Joined: Mar 17, 2017

Re: Schlage BE469 Issues

Figured as much, but wasn't sure as his status was so different than mine.

Thanks again

Posted on
Thu May 04, 2017 11:36 am
howartp offline
Posts: 2800
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: Schlage BE469 Issues

Those responses he's posting are all from lock manager, but as lock manager seems to be ignoring your lock, that's why you're not getting any. :-(


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Posted on
Wed May 17, 2017 6:47 am
NewfD90 offline
Posts: 46
Joined: Mar 17, 2017

Re: Schlage BE469 Issues

Were you able to see why Lock Manager is ignoring my particular lock?

Posted on
Sun May 21, 2017 2:22 am
howartp offline
Posts: 2800
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: Schlage BE469 Issues

Can you try 1.0.31 on the link in the announcements thread?

Turn on debugging and see what happens; I had commented out some of the debug lines before so they weren't showing in your log, and also I've changed the if() test in the current beta so I've back-copied that section of code into .31 to see if that helps.

Peter

Posted on
Sun May 21, 2017 8:27 am
NewfD90 offline
Posts: 46
Joined: Mar 17, 2017

Re: Schlage BE469 Issues

Thanks! I've updated, but doing anything with the lock produces the following Python error:

Code: Select all
   Stopped plugin Z-Wave Lock Manager
   Upgrading plugin Z-Wave Lock Manager to newer version 1.0.31 (previous version moved to trash)
   Loading plugin "Z-Wave Lock Manager 1.0.31"
   Starting plugin "Z-Wave Lock Manager 1.0.31" (pid 13146)
   Started plugin "Z-Wave Lock Manager 1.0.31"
   Z-Wave Lock Manager Debug       startup called
   Z-Wave Lock Manager Debug       Start processing trigger Deadbolt Jammed
   Z-Wave Lock Manager Debug       Start processing trigger House Cleaner Arrive
   Z-Wave Lock Manager Debug       Start processing trigger House Cleaner Depart
   Z-Wave Lock Manager Debug       Start processing trigger Invalid Code Limit Reached
   Z-Wave Lock Manager Debug       Start processing trigger Judy Arrive
   Z-Wave Lock Manager Debug       Start processing trigger Judy Depart
   Z-Wave Lock Manager Debug       Start processing trigger Pet Sitter Arrive
   Z-Wave Lock Manager Debug       Start processing trigger Pet Sitter Depart
   Z-Wave Lock Manager             Debug logging enabled

May 21, 2017, 8:21:04 AM
   Z-Wave                          sent "Front Door Lock" lock
   Z-Wave Lock Manager Error       Error in plugin execution ReceivedBroadcast:

Traceback (most recent call last):
  File "plugin.py", line 222, in zwaveCommandReceived
UnboundLocalError: local variable 'bytes' referenced before assignment

   Z-Wave Lock Manager Error       Error in plugin execution ReceivedBroadcast:

Posted on
Sun May 21, 2017 2:53 pm
howartp offline
Posts: 2800
Joined: Jan 09, 2014
Location: West Yorkshire, UK

Re: Schlage BE469 Issues

Oops, fixed that in 1.0.32

Peter

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