Alexa strange behaviour
Posted: Thu Jul 20, 2017 4:58 am
Hi
Alexa has been working really well for many months however following a power outage and restore she is now more tempremental !
When I ask her to discover devices she seems to be remembering some old devices - she discovers 49 devices, yet I only have 47 defined (23 & 24 devices, across 2 emulated hue bridges)
Some of the devices still work ok however on many, when I issue the command, she says 'OK' but then nothing happens
I have tried 'forgetting' all devices via the Alexa App and rediscovering however she still finds 49 !
It just seems that the plugin has got corrupt somehow.
Is there an easy way to delete the plug-in and all settings, so I can then re-install again from the start ? I have tried downgrading the version and then coming back to the latest version but she still remembers the 49.
Any help gratefully received.
Alexa has been working really well for many months however following a power outage and restore she is now more tempremental !
When I ask her to discover devices she seems to be remembering some old devices - she discovers 49 devices, yet I only have 47 defined (23 & 24 devices, across 2 emulated hue bridges)
Some of the devices still work ok however on many, when I issue the command, she says 'OK' but then nothing happens
I have tried 'forgetting' all devices via the Alexa App and rediscovering however she still finds 49 !
It just seems that the plugin has got corrupt somehow.
Is there an easy way to delete the plug-in and all settings, so I can then re-install again from the start ? I have tried downgrading the version and then coming back to the latest version but she still remembers the 49.
Any help gratefully received.