Alexa says Devices not Responding

Posted on
Sun Jul 16, 2017 11:59 am
mattmullen offline
Posts: 18
Joined: May 24, 2013

Alexa says Devices not Responding

Hi,
I had Alexa working well but my system crashed and I had to install a new hard drive and start from scratch.
I have Indigo 7.03 running on Mac OS Sierra 10.12.5.
I can set up a hue bridge and discover devices but then after a short while Alexa says the devices are not responding. The Indigo devices show as offline in the Alexa app on the iPhone.
I also have intermittent problems getting the Indigo Touch app to connect to Indigo. Can you guys help me out?
Thanks

Here is the latest log file:
ul 16, 2017, 1:54:59 PM
Alexa-Hue Bridge Alexa discovery request logging enabled
Alexa-Hue Bridge Warning Debugging enabled for Alexa-Hue Bridge: General, Server, Broadcaster, Responder, Method Trace
Reloading plugin "Alexa-Hue Bridge 2.0.11"
Stopping plugin "Alexa-Hue Bridge 2.0.11" (pid 1247)
Stopped plugin "Alexa-Hue Bridge 2.0.11"
Starting plugin "Alexa-Hue Bridge 2.0.11" (pid 1256)
Alexa-Hue Bridge Alexa-Hue Bridge initialising . . .
Alexa-Hue Bridge Alexa discovery request logging enabled
Alexa-Hue Bridge Warning Debugging enabled for Alexa-Hue Bridge: General, Server, Broadcaster, Responder, Method Trace
Started plugin "Alexa-Hue Bridge 2.0.11"
Alexa-Hue Bridge Alexa-Hue Bridge initialization complete
Alexa-Hue Bridge Hue Bridge 'new device' Host: 10.1.10.24
Alexa-Hue Bridge 'new device' has 21 devices published
Alexa-Hue Bridge Starting Hue Bridge 'new device' web server thread
Alexa-Hue Bridge Starting Hue Bridge 'new device' discovery thread as 'Auto Start Discovery' requested

Jul 16, 2017, 1:55:47 PM
Alexa-Hue Bridge Alexa-Hue Bridge 'new device' responding to Alexa discovery [request id: 1] ...
Alexa-Hue Bridge + Publishing device 'Back Door Lock' to Alexa
Alexa-Hue Bridge + Publishing device 'Back Porch Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Dining Room Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Driveway Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Entry Hall Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Fireplace' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Front' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Rear' to Alexa
Alexa-Hue Bridge + Publishing device 'Front Door Lock' to Alexa
Alexa-Hue Bridge + Publishing device 'Front Porch Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Garage Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Kitchen Stove Side Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Kitchen Tables Side Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Laundry Room Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Master Bedroom Torchierre' to Alexa
Alexa-Hue Bridge + Publishing device 'Matts Fan' to Alexa
Alexa-Hue Bridge + Publishing device 'Matts Lamp' to Alexa
Alexa-Hue Bridge + Publishing device 'Monicas Lamp' to Alexa
Alexa-Hue Bridge + Publishing device 'Pool Pump' to Alexa
Alexa-Hue Bridge + Publishing device 'Upstairs Hall Front' to Alexa
Alexa-Hue Bridge + Publishing device 'Upstairs Hall Rear' to Alexa
Alexa-Hue Bridge ... 21 devices discovered by Alexa on Alexa-Hue Bridge 'new device'.
Alexa-Hue Bridge Alexa-Hue Bridge 'new device' responding to Alexa discovery [request id: 2] ...
Alexa-Hue Bridge + Publishing device 'Back Door Lock' to Alexa
Alexa-Hue Bridge + Publishing device 'Back Porch Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Dining Room Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Driveway Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Entry Hall Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Fireplace' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Front' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Rear' to Alexa
Alexa-Hue Bridge + Publishing device 'Front Door Lock' to Alexa
Alexa-Hue Bridge + Publishing device 'Front Porch Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Garage Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Kitchen Stove Side Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Kitchen Tables Side Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Laundry Room Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Master Bedroom Torchierre' to Alexa
Alexa-Hue Bridge + Publishing device 'Matts Fan' to Alexa
Alexa-Hue Bridge + Publishing device 'Matts Lamp' to Alexa
Alexa-Hue Bridge + Publishing device 'Monicas Lamp' to Alexa
Alexa-Hue Bridge + Publishing device 'Pool Pump' to Alexa
Alexa-Hue Bridge + Publishing device 'Upstairs Hall Front' to Alexa
Alexa-Hue Bridge + Publishing device 'Upstairs Hall Rear' to Alexa
Alexa-Hue Bridge ... 21 devices discovered by Alexa on Alexa-Hue Bridge 'new device'.
Alexa-Hue Bridge Alexa-Hue Bridge 'new device' responding to Alexa discovery [request id: 3] ...
Alexa-Hue Bridge + Publishing device 'Back Door Lock' to Alexa
Alexa-Hue Bridge + Publishing device 'Back Porch Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Dining Room Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Driveway Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Entry Hall Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Fireplace' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Front' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Rear' to Alexa
Alexa-Hue Bridge + Publishing device 'Front Door Lock' to Alexa
Alexa-Hue Bridge + Publishing device 'Front Porch Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Garage Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Kitchen Stove Side Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Kitchen Tables Side Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Laundry Room Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Master Bedroom Torchierre' to Alexa
Alexa-Hue Bridge + Publishing device 'Matts Fan' to Alexa
Alexa-Hue Bridge + Publishing device 'Matts Lamp' to Alexa
Alexa-Hue Bridge + Publishing device 'Monicas Lamp' to Alexa
Alexa-Hue Bridge + Publishing device 'Pool Pump' to Alexa
Alexa-Hue Bridge + Publishing device 'Upstairs Hall Front' to Alexa
Alexa-Hue Bridge + Publishing device 'Upstairs Hall Rear' to Alexa
Alexa-Hue Bridge ... 21 devices discovered by Alexa on Alexa-Hue Bridge 'new device'.
Alexa-Hue Bridge Alexa-Hue Bridge 'new device' responding to Alexa discovery [request id: 4] ...
Alexa-Hue Bridge + Publishing device 'Back Door Lock' to Alexa
Alexa-Hue Bridge + Publishing device 'Back Porch Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Dining Room Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Driveway Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Entry Hall Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Fireplace' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Front' to Alexa
Alexa-Hue Bridge + Publishing device 'Family Room Rear' to Alexa
Alexa-Hue Bridge + Publishing device 'Front Door Lock' to Alexa
Alexa-Hue Bridge + Publishing device 'Front Porch Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Garage Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Kitchen Stove Side Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Kitchen Tables Side Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Laundry Room Light' to Alexa
Alexa-Hue Bridge + Publishing device 'Master Bedroom Torchierre' to Alexa
Alexa-Hue Bridge + Publishing device 'Matts Fan' to Alexa
Alexa-Hue Bridge + Publishing device 'Matts Lamp' to Alexa
Alexa-Hue Bridge + Publishing device 'Monicas Lamp' to Alexa
Alexa-Hue Bridge + Publishing device 'Pool Pump' to Alexa
Alexa-Hue Bridge + Publishing device 'Upstairs Hall Front' to Alexa
Alexa-Hue Bridge + Publishing device 'Upstairs Hall Rear' to Alexa
Alexa-Hue Bridge ... 21 devices discovered by Alexa on Alexa-Hue Bridge 'new device'.

Posted on
Sun Jul 16, 2017 12:44 pm
autolog offline
Posts: 1932
Joined: Sep 10, 2013
Location: West Sussex

Re: Alexa says Devices not Responding

Your log shows the devices being discovered OK AFAICS. :)

Maybe you have a network problem if Indigo Touch doesn't always connect?

Feel free to turn on all debugging, save the config and then reload the plugin. Then attach the log to a reply once the problem occurs - see sticky post on how to get the plugin log. :)

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