Issues

Posted on
Sun Apr 16, 2017 1:40 am
marketability offline
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Posts: 156
Joined: Dec 08, 2015
Location: UK

Issues

Anyone experiencing "weird" behaviour with the NEST Thermostat?
In the past few weeks I've had periodic issues with the device getting updates from NEST
Also have had two instances of the device deleting itself / renaming itself - bit of a PITA as the control page and action groups also disappeared

I've reinstalled the plugin from scratch but still have the issues

Posted on
Fri Aug 18, 2017 5:24 am
mwoodage offline
Posts: 56
Joined: Dec 19, 2014

Re: Issues

marketability wrote:
Anyone experiencing "weird" behaviour with the NEST Thermostat?
In the past few weeks I've had periodic issues with the device getting updates from NEST
Also have had two instances of the device deleting itself / renaming itself - bit of a PITA as the control page and action groups also disappeared

I've reinstalled the plugin from scratch but still have the issues


Hello,
I've been having these same issues as well - did you manage to get yours resolved?
My Nest has deleted its self twice now, taking with it all the control page and schedule details. I've been trying this morning to get it working again and its doing some odd things.

The set up of the Nest Plugin all seams ok, it can read information from the Nest like temp, away mode etc. However it cannot change the temperature or settings, i've tried with a schedule in Indigo which sets the heat point, but then it reverts back to the previous setting after 30-60seconds.

I've reset Indigo, deleted the Nest plugin (and all it's other parts in indigo7/plugins and indigo7/preferences, but the problem is still there.

Chameleon are you able to shed any light?

Also worth noting that i've recently upgraded to a 3gen next - but it has been working fine for a couple of weeks since the install. I also upgraded to V2.0.50 at the same time. My previous setup was a Nest 1st Gen (UK) and using a version of the nest plugin from around 2015.

Thanks
Martin

Posted on
Fri Aug 18, 2017 5:36 am
marketability offline
User avatar
Posts: 156
Joined: Dec 08, 2015
Location: UK

Re: Issues

Hi
From memory (it's a while ago)
I deleted the plugin
Changed the control page images / triggers / etc. to another device to stop them getting deleted in the next step
deleted the device
restarted indigo
installed the plugin
set up new devices (different name from the original)
fixed the actions, control pages etc.

no problems since then
never did work out what caused it

Posted on
Fri Aug 18, 2017 5:39 am
mwoodage offline
Posts: 56
Joined: Dec 19, 2014

Re: Issues

I just enabled debug information and it recorded this......

2017-08-18 12:34:40.822 NEST Home {u'smoke_co_alarms': {u'PNC0H-nW-rVWbGiKbHGErWvCRMgkBLYt': {u'smoke_alarm_state': u'ok', u'last_connection': u'2017-08-18T02:14:16.101Z', u'name': u'Landing (Landing)', u'software_version': u'3.1.3rc2', u'locale': u'en-GB', u'ui_color_state': u'green', u'co_alarm_state': u'ok', u'is_manual_test_active': False, u'battery_health': u'ok', u'where_id': u'89xM5sv5wWXfnh3f-QUAUE7GmT0FWBRB4WZdvdaTEKcFqmf3PVnnyQ', u'is_online': True, u'last_manual_test_time': u'2017-02-25T09:19:09.000Z', u'name_long': u'Landing Nest Protect (Landing)', u'structure_id': u'99QnMkTUzWGvUAMv8-o-2WqUPkI-dLmF_XvNUyfLKWfbUnF7dRO2gg', u'device_id': u'PNC0H-nW-rVWbGiKbHGErWvCRMgkBLYt'}}, u'thermostats': {u'WSXHrNjXwNJoDvx_uZ7bl2vCRMgkBLYt': {u'fan_timer_timeout': u'1970-01-01T00:00:00.000Z', u'locale': u'en-GB', u'hvac_state': u'heating', u'away_temperature_high_c': 24.0, u'humidity': 55, u'away_temperature_high_f': 76, u'away_temperature_low_f': 51, u'temperature_scale': u'C', u'away_temperature_low_c': 10.0, u'can_heat': True, u'where_id': u'RowW7YJQaURcZHpJlhrUqdbcIxBggp1rWz9ZNHLLdzlIgkJJMGVGCg', u'last_connection': u'2017-08-18T11:34:25.802Z', u'software_version': u'5.6.1-4', u'ambient_temperature_c': 22.5, u'has_fan': False, u'ambient_temperature_f': 73, u'is_online': True, u'structure_id': u'99QnMkTUzWGvUAMv8-o-2WqUPkI-dLmF_XvNUyfLKWfbUnF7dRO2gg', u'device_id': u'WSXHrNjXwNJoDvx_uZ7bl2vCRMgkBLYt', u'target_temperature_c': 32.0, u'name': u'Hallway', u'can_cool': False, u'target_temperature_f': 90, u'fan_timer_active': False, u'is_using_emergency_heat': False, u'target_temperature_low_c': 20.0, u'target_temperature_low_f': 68, u'hvac_mode': u'heat', u'target_temperature_high_f': 75, u'name_long': u'Hallway Thermostat', u'target_temperature_high_c': 24.0, u'has_leaf': False}}}
2017-08-18 12:34:40.822 NEST Home Secure connection to Nest API structures secured...
2017-08-18 12:34:40.822 NEST Home Nest Has detected the following devices...1 NEST Thermostats and: 1 NEST Protects
2017-08-18 12:34:40.831 NEST Home Refreshing NESTs...
2017-08-18 12:34:40.845 NEST Home Warning - couldn't find field:is_using_emergency_heat on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.868 NEST Home Warning - couldn't find field:eco_temperature_high_f on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.869 NEST Home Warning - couldn't find field:eco_temperature_high_c on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.869 NEST Home Warning - couldn't find field:eco_temperature_low_f on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.869 NEST Home Warning - couldn't find field:eco_temperature_low_c on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.869 NEST Home Warning - couldn't find field:locked_temp_min_f on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.869 NEST Home Warning - couldn't find field:locked_temp_max_f on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.870 NEST Home Warning - couldn't find field:locked_temp_min_c on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.870 NEST Home Warning - couldn't find field:locked_temp_max_c on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.870 NEST Home Warning - couldn't find field:is_locked on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.870 NEST Home Warning - couldn't find field:previous_hvac_mode on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.870 NEST Home Warning - couldn't find field:label on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.871 NEST Home Warning - couldn't find field:where_name on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.871 NEST Home Warning - couldn't find field:sunlight_correction_enabled on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.871 NEST Home Warning - couldn't find field:sunlight_correction_active on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.871 NEST Home Warning - couldn't find field:fan_timer_duration on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.872 NEST Home Warning - couldn't find field:time_to_target on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.872 NEST Home Warning - couldn't find field:time_to_target_training on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.872 NEST Home Warning - couldn't find field:structure_id on refresh of Thermostat - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.881 NEST Home Refreshing Times for Custom state temperatures...
2017-08-18 12:34:40.958 NEST Home Warning - couldn't find field:structure_id on refresh of Protect - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.958 NEST Home Warning - couldn't find field:where_name on refresh of Protect - expected as fields available depend on NEST equipment
2017-08-18 12:34:40.959 NEST Home Refreshing Times for Custom state temperatures...
2017-08-18 12:34:40.962 NEST Home Warning - time sent to nestTimeCalc is blank - expected until first warning or emergency on Protect
2017-08-18 12:34:40.963 NEST Home Warning - time sent to nestTimeCalc is blank - expected until first warning or emergency on Protect

Posted on
Fri Aug 18, 2017 5:43 am
mwoodage offline
Posts: 56
Joined: Dec 19, 2014

Re: Issues

Thanks for the prompt reply marketability, its very odd behaviour, as mentioned in my previous post i has been working fine in between deleting its self.
Hopeful Chameleon will have some ideas?

Cheers
Martin

Posted on
Fri Aug 25, 2017 7:49 am
mwoodage offline
Posts: 56
Joined: Dec 19, 2014

Re: Issues

Hi Mike,
Following my posts last week i thought this issue had gone away, however it's back.
I reset my Nest thermostat and added all the pictures and controls back to the control pages, which worked fine for a couple of days, then yesterday morning it has all disappeared again and the thermostat didn't come on for its timed 5.30am.
I've checked back through the log for yesterday as there is nothing showing for 5.30am, but i did find the section below in todays 5.30am log.


2017-08-25 05:30:38.911 Error device "Hallway Thermostat" state key humidityInput1 not defined (ignoring update request)
2017-08-25 05:30:38.913 Error device "Hallway Thermostat" state key humidityInputsAll not defined (ignoring update request)
2017-08-25 05:30:38.914 Error device "Hallway Thermostat" state key humidityInput1 not defined (ignoring update request)

Any ideas??

Cheers
Martin

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