So more Vesternet woes. They sent me an email on Sat 1-Jun with an offer of 20% off Aeotec products for the weekend only. As I needed two Aeotec Gen5 Z-Wave stick to upgrade from my current Gen2 I decided to take the plunge. I ordered 2x Gen5 sticks on Sun 2-Jun. They took immediate payment but a week went by with no news. I chased them and they said they ran out of stock and it will ship on Friday. It didn't ship on Friday nor Monday. I chased them again Monday afternoon and they refunded me the shipping (£3.50). On Tuesday morning I got the shipping email notification but since the shipment is not tracked I can't be sure. We shall see what happens with my order.
On top of this they have yet again changed to a new company name behind the scenes:
Prolance Ltd. I checked the company records and Prolance Ltd is managed by David Bell, the same guy that managed Vesternet Ltd when it went busted! So let's recap: first it started as
Vesternet Ltd with David Bell as a Director. This company was declared insolvent in 2018 and
Smart Home Select Ltd took over. This new company was ran by a "Kelly Bell" which has the same last name as David Bell so it could be his wife (family member is unlikely as birthday month/year is too close, just 5 months).
Smart Home Select Ltd has now also got an insolvency case with the commencement of winding up 22 May 2019. So now
Prolance Ltd have taken over with David Bell back as Director. Do you see the pattern?
Finally they sent me an email a few weeks ago to activate my new website account since they moved to a new website. I noticed all my old orders were gone so I emailed them and they said they will load old orders "next week". Nothing has been loaded so far...