We have deleted and banned forum user
utahsolitute. Again.
He is actually the same individual as forum user
ethanw,
whom we previously banned. He has emailed us several times under his real name, at first denying he was forum user
ethanw until we confronted him with proof that he is. He has tried multiple times to create new forum accounts. This particular one slipped through the cracks until we did further research proving, once again, it is
ethanw (not his real name).
At this point we aren't sure what we'll do. Apparently, this has turned into a game to him (may we suggest a new hobby, such as
trolling YouTube comments?). He purchased Indigo 5 in 2011 and the Indigo 6 upgrade in March of 2013, and now feels entitled to free upgrades. He dispenses unsolicited business advice, trolls the forum, and continuously tells us we have lost our way and will be out-of-business soon because we have the audacity to charge for major functionality being added to Indigo. He isn't a contributing member to the Indigo community, and we have no interest in him being an Indigo 7 customer.
Note to potential new Indigo users: please don't let any of this nonsense prevent you from posting questions or comments about Indigo (features, pricing, etc.). Had the original post above been legitimate and not deceptive we would have happily answered it and encouraged others to provide their thoughts and feedback.