[SOLVED]Indigo won't start after reboot

Posted on
Sun Jan 19, 2014 10:03 pm
ethanw offline

[SOLVED]Indigo won't start after reboot

Just upgraded to 6.0.9 Not really sure if related but every time I start my Mac Mini running Maverick , Indigo will no longer start in the background as it used to. I have to remote to the server and start the Indigo application manually.

What should I check? Thanks for the help.

Cheers

Posted on
Mon Jan 20, 2014 2:45 am
tenallero offline
Posts: 94
Joined: Oct 31, 2011
Location: Barcelona

Re: Indigo won't start after reboot

Hi,

I want to report the same problem.
I detect this after upgrading to 6.0.8
Previous 6.0.x Indigo releases where restarting ok with Maverick.

I found that the plist file that uses OSX to launchd Indigo during booting was desapeared.
I tried that Indigo create the file by itself without success. (Toggling "start local server" to single application to standalone server")

Finally, I created the plist file by myself using a text editor.
Now, OSX launches Indigo during start-up

I don't want to say this is the correct solution.
Maybe, Matt or Jay will indicate the right direction.


If you want to try ...

My plist file was located at: ~/Library/LaunchAgents
with name: com.perceptiveautomation.indigo-server.plist
content:

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.perceptiveautomation.indigo-server</string>
<key>KeepAlive</key>
<false/>
<key>RunAtLoad</key>
<true/>
<key>ProgramArguments</key>
<array>
<string>/usr/bin/open</string>
<string>-a</string>
<string>/Library/Application Support/Perceptive Automation/Indigo 6/IndigoServer.app</string>
</array>
</dict>
</plist>


Regards,
Ramon

Posted on
Mon Jan 20, 2014 10:02 am
jay (support) offline
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Re: Indigo won't start after reboot

This can happen if permissions on the launch document folder or file itself have become corrupt. Indigo will automatically create/delete those documents as necessary.

First thing I'd do is run a repair permissions on your disk - that would fix any permission errors it finds. Next, see if this file is there:

Code: Select all
~/Library/launchAgents/com.perceptiveautomation.IndigoServer2.plist


Note, that's the Library folder in your home directory (and, yes, it's IndigoServer2). If it's there, stop the Indigo server, delete the file, then restart the server (and make sure the "Start and connect to Indigo Server on this computer" is selected in the Start Local Server dialog).

If it's not there, then just restart the Indigo server (and make sure the "Start and connect to Indigo Server on this computer" is selected in the Start Local Server dialog).

In either case it should recreate that file (assuming the permissions on the directory are correct).

Jay (Indigo Support)
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Posted on
Mon Jan 20, 2014 10:43 am
tenallero offline
Posts: 94
Joined: Oct 31, 2011
Location: Barcelona

Re: Indigo won't start after reboot

Thanks Jay,

I did a disk permissions repair the day before restarting OSX and find the problem.
I do the repair with regularity, because I have installed Maverick upgrading SnowLeopard and not from scratch.
And, in my system, Maverick's behaviour is worse than with SnowLeopard. Including the zwave usb stick.

Yes, the plist file that I was using since Indigo 5, was ...IndigoServer2.plist
But, creating the plist with this name, OSX did not started up the server.
Because, I found another ....indigo-client.plist file (I think containing frontend preferences), I decided to create it as "...indigo-server.plist" and I worked.

Very strange!

I will try to follow your indications, and check if the correct plist file is recreated by Indigo.

Posted on
Mon Jan 20, 2014 12:17 pm
ethanw offline

Re: Indigo won't start after reboot

Is very strange. I already run the repair permisions, reinstall 6.0.9 and uncheck and check start indogo at startup. It will not recreate the .plist file :(
Should I manualy create it or copy?

eXiled:~ exile$
eXiled:~ exile$ ls -al ~/Library/launchAgents/
total 32
drwx------ 6 exile admin 204 Jan 19 22:27 .
drwx------@ 52 exile staff 1768 Jan 19 22:17 ..
-rw-r--r-- 1 exile staff 425 Jun 28 2011 com.apple.FolderActions.enabled.plist
-rw-r--r-- 1 exile admin 517 Jan 19 22:27 com.apple.FolderActions.folders.plist
-rw-r--r-- 1 exile staff 581 Dec 22 2011 com.apple.MobileMeSyncClientAgent.plist
-rw-r--r-- 1 exile staff 812 Feb 7 2010 com.apple.SafariBookmarksSyncer.plist
eXiled:~ exile$
eXiled:~ exile$
eXiled:~ exile$
eXiled:~ exile$ find / -name com.perceptiveautomation.IndigoServer2.plist -print
/Applications//Indigo 5.app/Contents/Resources/com.perceptiveautomation.IndigoServer2.plist
/Applications//Indigo 6.app/Contents/Resources/com.perceptiveautomation.IndigoServer2.plist
eXiled:~ exile$
eXiled:~ exile$

I will check my Time Machine and see if I had it there before the 6.0.9 upgrade

Posted on
Mon Jan 20, 2014 1:09 pm
jay (support) offline
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Re: Indigo won't start after reboot

Did you install Indigo on the same account (exile)? Check the permissions on the LaunchAgents directory itself - it should look something like this:

Code: Select all
drwxr-xr-x    10 jay   staff    340 Jan 18 11:47 LaunchAgents


(BTW, your post has launchAgents rather than LaunchAgents - wonder if that's a problem?)

Jay (Indigo Support)
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Posted on
Mon Jan 20, 2014 7:52 pm
ethanw offline

Re: Indigo won't start after reboot

Yes I installed this with the account exile. I can't access my Library folder via TimeMachine for some reason :(

Here is what I have

drwx------ 6 exile admin 204 Jan 19 22:27 LaunchAgents


jay (support) wrote:
Did you install Indigo on the same account (exile)? Check the permissions on the LaunchAgents directory itself - it should look something like this:

Code: Select all
drwxr-xr-x    10 jay   staff    340 Jan 18 11:47 LaunchAgents


(BTW, your post has launchAgents rather than LaunchAgents - wonder if that's a problem?)

Posted on
Mon Jan 20, 2014 8:58 pm
matt (support) offline
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Re: Indigo won't start after reboot

Hrmm... Indigo's copying of the .plist does indeed appear to be broken. Investigating...

Image

Posted on
Mon Jan 20, 2014 9:12 pm
matt (support) offline
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Re: Indigo won't start after reboot

Found and fixed (pending QA). We'll try to post a new installer tomorrow.

Thanks for the bug find! :-)

Image

Posted on
Mon Jan 20, 2014 9:36 pm
ethanw offline

Re: Indigo won't start after reboot

Hey, team work :-)

matt (support) wrote:
Found and fixed (pending QA). We'll try to post a new installer tomorrow.

Thanks for the bug find! :-)

Posted on
Tue Jan 21, 2014 5:07 am
tenallero offline
Posts: 94
Joined: Oct 31, 2011
Location: Barcelona

Re: Indigo won't start after reboot

Good morning to all,

Thanks to find the bug.

Posted on
Fri Jan 24, 2014 6:47 pm
matt (support) offline
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Re: Indigo won't start after reboot

Indigo 6.0.10 is now available. It should fix the bug preventing auto launching of Indigo Server on login.

Image

Posted on
Sun Jan 26, 2014 1:13 pm
tenallero offline
Posts: 94
Joined: Oct 31, 2011
Location: Barcelona

Re: Indigo won't start after reboot

Matt,
I have just tested 6.0.10.
The bug is fixed.
The plist file is created correctly by Indigo.
Thanks

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