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Indigo Touch for iPadOS disconnecting

PostPosted: Wed Mar 29, 2023 11:07 am
by Radjin
I am having issues with constant reconnection and failures , Wi-Fi or cellular, away from home. It makes monitoring very difficult. I connect great at home. It reconnects away from home but has lots of failures.

Any suggestions?

Thanks

Re: Problems connecting from iPad app

PostPosted: Fri Mar 31, 2023 9:42 am
by jay (support)
Radjin wrote:
I am having issues with constant reconnection and failures , Wi-Fi or cellular, away from home. It makes monitoring very difficult. I connect great at home. It reconnects away from home but has lots of failures.


1) What errors do you see in Indigo Touch?
2) What errors do you see in the Event Log window on your Mac?
3) When Indigo Touch is disconnected, can you hit your reflector in a browser window?
4) What macOS version?
5) What Indigo version?

I'm going to split this into a new topic as the one you posted on is very old and unlikely to be related.