- Posted on
Thu Sep 03, 2015 7:58 am
-
matt (support)
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- Site Admin
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- Posts: 21411
- Joined: Jan 27, 2003
- Location: Texas
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Try the following (modified version of above), and please provide as much information as possible about what you are seeing. The information you have provided thus far is limited and making troubleshooting difficult:
1) Restart your Indigo Mac.
2) Restart your router (or cable/dsl modem)
3) IMPORTANT: Shutdown all other Macs you have in the house (leave them off for this debugging).
4) Inside Indigo Touch, while in your home on local WiFi, press the settings button and then swipe-delete all servers listed in the table. Close the settings panel, then re-open it.
5) What does the settings panel show as the listed server? (the specific, verbose, name shown)
6) On your Indigo Mac what is the window title (database name)? (the specific, verbose, name shown)
7) Choose Indigo->About Indigo... menu item. What is shown for BOTH the Indigo server AND Indigo client version numbers?