Forums subscription email not working

Posted on
Wed Apr 22, 2015 3:51 pm
Turribeach offline
Posts: 429
Joined: Feb 06, 2015
Location: London, UK

Forums subscription email not working

Hi, I subscribe to the Announcements forum so I can get email notifications. There were two posts I didn't get notifications for: Website outages (15-Apr-2015) and Indigo 6 v6.1.0 Released (16-Apr-2015). The last post I got a n email for was Mac OS X 10.10.3 Beta Issue (5-Apr-2015). Any ideas?

Posted on
Wed Apr 22, 2015 5:29 pm
jay (support) offline
Site Admin
User avatar
Posts: 18185
Joined: Mar 19, 2008
Location: Austin, Texas

Re: Forums subscription email not working

I suspect the latter was because I authored the post in a private forum then moved it to the Announcements forum. It did show up in the RSS feed, but of course the date was when we wrote it vs when we actually posted it. Your RSS reader may have just ignored it since there were a couple of days difference. Not sure about the outage - I got that one in my RSS feed also.

Jay (Indigo Support)
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Posted on
Sat Apr 25, 2015 5:41 pm
Turribeach offline
Posts: 429
Joined: Feb 06, 2015
Location: London, UK

Re: Forums subscription email not working

Hi, I actually don't use the RSS option but get email alerts from the Forum itself. But it does seem that the Forum email alerting feature might not be able to handle moving posts. The other might have been missed due to the outage but I got the one from IT2 so it seems the equilibrium has been restored in the universe. :mrgreen:

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