insteon keypad send failed (no acknowledgment)

Posted on
Wed Mar 14, 2018 8:54 am
pmgendon offline
Posts: 35
Joined: Apr 20, 2015

insteon keypad send failed (no acknowledgment)

Hey guys,

I'm stomped on an issue, recently, all keypads will fail to acknowledge turn on or off commands from indigo. I've tried the built-in feature as well as Perry's behavior plugin to no avail. Aside from a sonos play:1 speaker playing and my kitchen appliances, nothing else is on in my house.

I've run a 20 pass survey and the keypad will respond correctly. here's the survey results for a 3 pass run.
https://imgur.com/wWprRjr

here's the log when trying to execute an action group that will close the leds on some devices that are in or near my bedroom. This action group will result in a keypad trigger.
Code: Select all
Mar 14, 2018, 10:34:48 AM
   Action Group                    leds dans les controlleurs de la chambre - ferme
   Sent INSTEON                    "2e - chambre - plafonnier" raw insteon command (2E 00   00 07 01 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_30
   Sent INSTEON                    "2e - chambre - tables de chevet" raw insteon command (2E 00   00 07 01 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_31
   Sent INSTEON                    "2e - chambre - keypad" raw insteon command (2E 00   00 07 06 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_32
   Sent INSTEON                    "2e - couloir" raw insteon command (2E 00   00 07 01 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_33
   Sent INSTEON                    "2e - couloir slave" raw insteon command (2E 00   00 07 01 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_34
   Sent INSTEON                    "2e - escaliers - vers rdc" raw insteon command (2E 00   00 07 01 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_35
   Sent INSTEON                    "rdc - escaliers - vers 2e" raw insteon command (2E 00   00 07 01 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_36
   Sent INSTEON                    "rdc - salon - slave" raw insteon command (2E 00   00 07 01 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_37
   Sent INSTEON                    "2e - bureau Myriam" raw insteon command (2E 00   00 07 01 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_38
   Sent INSTEON                    "2e - bureau PM" raw insteon command (2E 00   00 07 01 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_39
   Sent INSTEON                    "2e - salle de bain - dessus du mirroir" raw insteon command (2E 00   00 07 01 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_40
   Sent INSTEON                    "rdc - escaliers - keypad" raw insteon command (2E 00   00 07 06 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_41
   Sent INSTEON                    "rdc - entree - keypad" raw insteon command (2E 00   00 07 06 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_42
   Sent INSTEON                    "rdc - salon - keypad" raw insteon command (2E 00   00 07 06 00 00 00 00 00 00 00 00 00 00 00; ack: 00)
   Schedule                        _delayed_action_43
   Trigger                         variables - isLightsLedOn devient off
   Error                           "2e - chambre - keypad" raw insteon command; send failed (no acknowledgment)
   INSTEON Commands Error          Failed to get current LED states for device 1874372613 - aborting


I'm stomped on this issue, as I can't figure out the cause.

many thanks,

pm

Posted on
Wed Mar 14, 2018 3:26 pm
pmgendon offline
Posts: 35
Joined: Apr 20, 2015

Re: insteon keypad send failed (no acknowledgment)

I fixed part of my problem, while trying to identify the source of my problem I moved the 2413U to an other circuit using an extension cord, it made a weird noise, and now my 2413U won't work.... i guess keypad issues are now my 2nd biggest problem..... :evil: :evil: :evil:

New 2413 should arrive by the end of the week or early next week...

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